CB

Chrissie B. 5 years ago • From Google

Rating

Great

Compassionate and caring medical team through the years

I've been a patient at Twyford surgery for close to two decades. Throughout this time, there have been highs and lows, which is simply part of life... if you anticipate getting everything exactly as you want, you're setting yourself up for disappointment. From my perspective, the staff are exceptionally courteous, supportive, and kind 99% of the time. This remains true even when they're overwhelmed, stretched thin, and have just dealt with particularly difficult patients. They aren't superhuman and shouldn't be expected to be - they're ordinary people working within established guidelines and constraints. Multiple relatives and acquaintances have repeatedly commented on how superior my medical practice is compared to their own, particularly in managing our family's intricate medication requirements, arranging specialist referrals, and handling general healthcare needs.

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