Newcastle Medical Centre

I had my blood drawn by Josh Basiel, and despite my usual discomfort with needles, he made the entire process incredibly pleasant. His professionalism and kindness were remarkable, not just to me..

The front desk staff displayed remarkable empathy, comprehending my message despite my evident nervousness. Scheduling an appointment was straightforward, and arranging follow-up care was even more..

Highly responsive assistance. I consistently get booked for appointments or find alternative solutions whenever I contact them. I've used their online consultation form twice now, and each time I..

I approached this practice with cautious expectations, but I've been genuinely impressed by the quality of service. My experience with scheduling has been seamless - each time I've phoned to book an..

My general practitioner is exceptional. They're incredibly meticulous when investigating health concerns. Blood tests were arranged swiftly, and a comprehensive follow-up was provided. Obtaining my..

I'm thoroughly satisfied with this medical practice. My prescription was processed with remarkable speed, being completed by the following day. Both the reception team and my doctor were..

After relocating to Newcastle, I changed healthcare providers, and the transition was incredibly smooth. The online booking process was straightforward, and I quickly secured an appointment with Dr...

Top-notch service that truly exceeded my expectations

The healthcare professionals are excellent, but the scheduling protocol is utterly frustrating. Being instructed to call precisely at 8am for an appointment, denied booking at alternative hours, and..

The phone service is absolutely dreadful, requiring over 60 futile attempts to establish a connection when they first open lines, assuming you even manage to get through. Moreover, by the time you..

The front desk staff demonstrate appalling customer service, displaying a consistently hostile and obstructive attitude. Specifically, one employee has been actively harassing me and deliberately..

Abysmal customer support and an incredibly rude front desk staff member who made the entire experience unbearable.

absolutely fantastic service, sent an online consultation at 10:30 in the morning, received a call from the doctor by noon, and had my appointment at 3 pm. truly exceptional care, incredibly smooth..

I recognize that reviews tend to skew negative, so I'm choosing to share a positive experience and express gratitude to the NMC staff. The nurse who cared for me today was compassionate and provided..

For the past two years, I've been a patient at Newcastle Medical Centres, and without a doubt, this is the finest GP practice in the region. My experiences have been consistently outstanding. The..

During my first interaction, the receptionist was unprofessional and mockingly laughed at me, insisting no appointments were available until 8am the following day. When I called again a few days..

My child is currently in her freshman year of university and has been struggling with her health. After registering with the medical practice back in October, she reached out this morning and was..

I encountered no difficulties when scheduling my appointment, and the receptionist was exceptionally pleasant and supportive during the booking process. My primary concern lies with the practice's..

Medical staff here are exceptional - both nurses and doctors demonstrate remarkable compassion and attentiveness. They truly listen and show genuine understanding during interactions.

The GP was kind , compassionate and caring. He allowed ample time for the consultation. He offered advice and was understanding. He suggested a plan to move forward in what have been challenging..