MM

Missy M. 9 months ago • From Google

Rating

Excellent

Compassionate care and professionalism at its best

My medical practice is fundamentally excellent. It clearly embodies the core NHS principles and the six fundamental care values. The entire medical team - from doctors and nurses to healthcare assistants and blood testing staff - consistently demonstrate professionalism and genuine kindness. Scheduling appointments and raising concerns is seamless, with the Anima system being particularly user-friendly. I genuinely felt my health concerns were being taken seriously, which is crucial. During a recent consultation with Dr. Tawana, he demonstrated exceptional listening skills and approached my health comprehensively, avoiding narrow-minded assessments or simplistic explanations. His careful and considerate approach to my medical needs instilled a strong sense of trust and confidence. However, I have encountered less satisfactory interactions with some female doctors, who occasionally seemed less attentive or comprehensive in their approach to my health concerns. Despite these occasional inconsistencies, I believe the practice maintains robust professional standards, with most staff members showing remarkable support, respect, and genuine attentiveness to patient needs.

Other reviews for Farnham Road Practice