St. James' Health Centre
David L. one year ago • From Google
Excellent
Compassionate care and respect at this medical practice
I wish to award a perfect rating to this medical practice. Despite being a patient for just a short while, I've discovered the doctors and staff, particularly the receptionists, are truly exceptional. They're working under immense pressure to manage patient flow as efficiently as possible. I urge people to pause before criticizing or shouting at them. Having relocated from Wirral to this practice, I've been impressed by how friendly the doctors and reception team are. I've personally observed them handling phone calls with remarkable professionalism and managing appointments with genuine care. They consistently strive to minimize waiting times and maintain a smooth patient experience. Before you decide to argue or lose your temper, remember these are dedicated human beings, not machines. They deserve kindness and respect, not aggression. Take a moment to appreciate their hard work and treat them with the understanding they deserve.
The staff demonstrated an incredibly discourteous demeanor. Sending results via email, which had never been problematic in previous years, suddenly became an unacceptable option today. I was..
St. James' Health Centre
Maryam A.
Dr. Swift conducted my evaluation with utmost professionalism, and I was deeply touched by her sincere empathy during my emotionally challenging circumstances. The reception staff deserves special..
St. James' Health Centre
Peter K.
I recently had a phone conversation with the pharmacist at the clinic, requesting them to seek a prescription from the physician. They couldn't be bothered to follow up or respond at all. This is..
St. James' Health Centre
Eleni K.
Dr Miriam is absolutely fantastic ❤️ I arrived feeling anxious, but she instantly put me at ease and was incredibly compassionate. We definitely need more healthcare professionals like her 🙌..
St. James' Health Centre
Diego D.
Terrible customer service with staff who lack basic interpersonal abilities. I'm shocked that such unprofessional individuals are employed in this establishment, displaying absolutely no capability..
St. James' Health Centre
Philip W.
I am sending this message via my partner's mobile device since I do not personally have a Google account. Nonetheless, concerning St James Health Centre, I can confidently state that I have..
St. James' Health Centre
Jessica K.
When reaching out early in the day, you can expect a prompt response, and maintaining a courteous demeanor with the front desk staff goes a long way :) The physician was incredibly attentive, giving..
St. James' Health Centre
L J.
The medical staff at this facility are incompetent and completely lacking in understanding.
St. James' Health Centre
rayan 3.
The customer service here is absolutely terrible. I've been attempting to schedule an appointment for my family, and their only response is to tell me to call back at 8:00AM, which is completely..
St. James' Health Centre
Cal H.
I've never been entirely satisfied with this medical practice. Despite being registered with them for several years and rarely needing their services, I recently encountered significant frustration..
St. James' Health Centre
Paul L.
The physician appeared compassionate about my health concerns, listened attentively, and is thoroughly investigating my condition through comprehensive testing to determine the underlying issue and..
St. James' Health Centre
stu h.
Always had smooth scheduling experiences with courteous personnel
St. James' Health Centre
Sonbol A.
I'm extremely dissatisfied with their service, scheduling an appointment feels like an endless wait. Moreover, their telephone etiquette is notably poor.
St. James' Health Centre
Ben B.
Consistently satisfied with their service, I have no complaints whatsoever.
St. James' Health Centre
Jay E.
Top-notch general practitioner in the Liverpool area - couldn't ask for a better healthcare provider!
St. James' Health Centre
Katie E.
I initiated an online consultation because my symptoms weren't severe enough for a face-to-face visit. The response suggested scheduling an appointment, which made me think my condition was more..
St. James' Health Centre
Emejota N.
This medical facility stands out as the top healthcare provider in Liverpool Dr López has consistently delivered exceptional care to our family Greatly appreciated
St. James' Health Centre
Ewelina K.
I scheduled a virtual consultation and was pleasantly surprised when the physician rang me back within just a couple of hours, much faster than I anticipated given their typically packed schedule...
St. James' Health Centre
Cristina R.
The medical staff here are incredibly friendly, but scheduling an appointment is an absolute challenge. However, a quick phone call can help you secure a time slot without much hassle.
St. James' Health Centre
David L.
Relocated from Wirral to Liverpool and submitted a registration request to St James Health Centre. From the moment I contacted their phone staff, I was impressed by their exceptional service. The..
St. James' Health Centre
Zuzanna B.