Windmill Surgery
Ann P. one year ago • From Google
Excellent
Compassionate care and support from amazing staff
Kudos to the physician, Jayne (reception manager) and Jasmine (receptionist) I accompanied my elderly mother-in-law to her medical appointment. The doctor was behind schedule. Upon calling us in, she immediately apologized for the delay. She demonstrated genuine compassion, carefully listened to our concerns, and provided clear guidance on next steps. A technical issue arose with the doctor's printer, which sent me to the reception desk to resolve. The situation became slightly complicated, and I started feeling stressed. However, Jasmine and Jayne were incredibly helpful, calmly explaining the situation, offering reassurance, and efficiently resolving the problem. Despite being understaffed and clearly under pressure, they maintained absolute professionalism and showed remarkable kindness. I want to express my sincere gratitude. These dedicated staff members often don't receive the recognition they deserve. Please know that patients like myself truly value your hard work, even if we don't always verbalize our appreciation.
Transferred from the Holbrooks Health team, and I'm thoroughly impressed. The staff here are incredibly welcoming and supportive. Scheduling an appointment is a breeze, and the overall experience is..
Windmill Surgery
nena a.
During my short time here, I've been fortunate to encounter Dr. Gonzalez, who is truly exceptional. She takes her time with patients and makes you feel genuinely cared for. Today, I had the pleasure..
Windmill Surgery
Lluis X.
The staff here consistently demonstrate compassion, empathy, and genuine concern during every interaction I've experienced.
Windmill Surgery
P4 7.
Punctual scheduling, convenient location, and knowledgeable personnel who clearly know their stuff.
Windmill Surgery
Kate W.
Absolutely zero stars warranted. Despite understanding the challenges posed by covid19, the situation is unacceptable. My mother has been enduring severe back pain so intense that she's been rushed..
Windmill Surgery
Gabriel P.
Stay away!! Morons, morons, morons
Windmill Surgery
dhanraj s.
I'm excited to visit this place tomorrow, along with Bhavdeep, Birjot, Dhanraj, and Mandeep.
Windmill Surgery
Margaret B.
I've recently become a patient at this medical facility and have visited twice now. During both appointments, I was met with exceptional warmth, understanding, attentiveness, and respect from every..
Windmill Surgery
M (.
I previously received care from Dr Pathan's practice but switched to Windmill after experiencing a life-threatening situation where an ectopic pregnancy went undetected, and I was merely prescribed..
Windmill Surgery
Pavinderdeep N.
The practice has seriously deteriorated after Dr. Katti's departure. Scheduling an appointment is a nightmare; they insist you call back on Monday because their upcoming week's calendar isn't..
Windmill Surgery
David S.
I'm puzzled by the negative feedback circulating about this medical practice! After transferring my elderly mother and myself from our previous healthcare provider, we've experienced nothing but..
Windmill Surgery
Paweł L.
I've experienced repeated tire damage due to scattered hardware around the premises, with three separate instances of flat tires. Despite this frustrating issue, the overall public service remains..
Windmill Surgery
S S.
Attempted to contact customer service repeatedly, but each call resulted in either a busy signal or no response whatsoever.
Windmill Surgery
Ann P.
Kudos to the physician, Jayne (reception manager) and Jasmine (receptionist) I accompanied my elderly mother-in-law to her medical appointment. The doctor was behind schedule. Upon calling us in,..
Windmill Surgery
Stephen P.
I transitioned from my long-standing medical practice to Windmill Surgery, having been a patient there since childhood. Following an incredibly challenging year health-wise, I felt profoundly..
Windmill Surgery
Susan L.
I'm utterly bewildered by the current state of this medical practice. Dr. Katti would be absolutely furious if they knew. Despite being a long-time patient since the beginning, I'm now terrified of..
Windmill Surgery
Halimah M.
The quality of this medical practice has drastically deteriorated since Dr. Katti left, though Dr. Gonzales remains excellent. However, securing an appointment has become incredibly..
Windmill Surgery
Simona H.
Can't recommend this general practitioner. Getting an appointment feels like it'll take forever, practically waiting until after I'm gone! Extremely frustrated 😞☹️😞
Windmill Surgery
kitty k.
Definitely the most subpar medical practice in Coventry! The majority of the reception staff seem completely disinterested, though a few are genuinely pleasant. However, attempting to secure an..
Windmill Surgery
Ramona S.
The front desk staff seem completely disinterested, and getting through on the phone is an absolute nightmare - I've spent up to an hour just trying to reach someone. When someone finally picks up,..
Windmill Surgery
Jo F.