The Village Surgery

I haven't utilized my medical practice for over four years, and I'm thoroughly appalled by the unprofessional conduct and demeanor of the staff at The Village Surgery in East Barnet. The experience..

Following a grueling 6-week wait for a telephone consultation, I was connected with a GP I never intended to consult in the first place. The conversation dragged on for a mere 3 minutes and 44..

I appreciate the exceptional service provided. Despite my limited English, I consistently receive assistance and guidance whenever I contact the surgery. The reception staff are consistently kind..

I feel incredibly fortunate to have such an amazing team. I want to express my deepest gratitude for the exceptional service and unwavering support you've consistently provided me.

I've been a patient at this local medical practice for several years, and I'm truly appreciative of the comprehensive care they provide. During challenging periods, the welcoming reception staff and..

I've been attempting to schedule an appointment for eight weeks without success!!!! The customer service has been utterly abysmal and the employees were completely incompetent!!! I rarely write..

Kit is truly exceptional! I encountered a problem with my pregnancy-related medication, and she resolved it immediately. Kit demonstrates incredible attentiveness and compassion, and her dedication..

Nurse Sara conducted my health check-up today and impressed me with her warm demeanor and exceptional competence. I feel truly fortunate to be a patient at such a caring and well-run medical facility.

Dr. Musetti is an absolute gem of a physician. Unlike many healthcare providers, she genuinely dedicates time to engaging with her patients, carefully listening and comprehending their concerns with..

Dear team members promptly pinpointed my issues throughout the prescription process, kept me informed, and efficiently addressed my concerns. I appreciate how swiftly you resolved my problem. I want..

A top-tier medical facility that truly stands out. The staff are incredibly welcoming, compassionate, and go above and beyond to make patients feel comfortable and well-supported.

I'm on the same page as Goran. The e-consult system is completely pointless. Those lacking computer proficiency can simply contact the reception desk, and the staff will handle the process for them...

Kit at the front desk is truly an asset to the medical office. Always approachable, understanding, and well-informed, she handles every task with efficiency, whether it's addressing patient..

Our family has been with this medical practice for more than 60 years. Throughout our time here, we've consistently encountered staff members who are courteous, accommodating, and professional. Kit..

The absolute worst general practice imaginable. Dying seems more appealing than attempting to get any help. There's this particular receptionist everyone registered here instantly knows exactly who..

I've been a patient at this medical practice for two years now. The entire team is incredibly supportive and kind. The physicians demonstrate genuine compassion and professionalism. I feel truly..

The front desk team is incredibly friendly, supportive, and accommodating. Booking an appointment doesn't involve endless waiting. Their online consultation documents are constantly updated, which..

Staff at the front desk seem extremely frustrated and disinterested 😕

As a long-standing NHS professional, I find myself deeply disappointed with the operational approach of this particular medical practice. When I spoke with their front desk staff earlier today, I..

I've been receiving medical care at the Village Surgery for decades, since my youth. Regrettably, a toxic blend of indifference and profound incompetence, conveniently masked by COVID-related..