The White House Surgery

I'd like to express my heartfelt appreciation for Elsa, the wonderful staff member who assisted me over the phone with my parents' registration at The White Surgery. Her help was invaluable, and I'm..

Terrible interaction with the front desk staff. Completely unhelpful and displayed an incredibly dismissive attitude. This isn't an isolated incident. The team desperately requires improved customer..

Medical practitioners consistently demonstrate their expertise and willingness to assist. Their dedication to patient care and professional demeanor are truly commendable.

These people mock their customers, wasting half an hour of our time on a call just to inform us they're out of available slots. If we dare to visit their location, they ridicule us directly,..

Scheduling and rescheduling appointments is a breeze, and the team's friendliness and expertise truly stand out. Their professionalism and warm demeanor create a welcoming atmosphere that puts..

Navigating the phone system at this medical facility has proven to be an utterly frustrating ordeal, particularly for elderly patients lacking digital access. My 78-year-old mother, who relies..

White House Surgery is hands down the most terrible medical practice I've encountered in Britain. Their level of service is abysmal, and the staff demonstrate an appalling lack of professionalism..

I recently had an appalling encounter with my healthcare provider. Following a consultation with a 111 doctor who diagnosed me with a kidney infection, I was instructed to submit a urine sample to..

Medical staff completely unhelpful and disrespectful, scheduling an appointment is a nightmare. The surgical procedure was absolutely terrible, I would strongly advise against choosing this practice.

This medical practice is absolutely terrible and should be avoided. My pregnant wife has been completely neglected - they refuse to see her or schedule her midwife appointment. Completely..

Obtaining a consultation at this medical practice is an exercise in frustration, with seemingly arbitrary and unreasonable requirements. The staff appear to lack empathy and compassion, consistently..

Six weeks ago, I reached out to schedule an appointment, only to be informed I'd be added to a list. Frustratingly, no follow-up occurred. Upon contacting them again, they offered a slot two weeks..

Impossible to schedule a time slot on the first attempt 😡

Every member of the medical team, from the physicians to the support staff, demonstrates exceptional interpersonal skills and treats patients with remarkable kindness. Their communication approach..

I experienced a frustrating attempt to inquire about their passport signing service. Upon calling for a general inquiry, I was transferred between three different staff members, none of whom seemed..

The young woman phoned twice, informing me that I wasn't listed in their records. Her repeated attempts to contact me left me puzzled, as she insisted I wasn't registered within their system. This..

REALLY DONT KNOW WHAT HAS HAPPENED TO THIS SURGERY, EVERYTHING SEEMS TO HAVE GONE DOWN HILL, HAVING BEEN WITH THIS SURGERY FOR 20 -odd YEARS AND WAS EXTREMELY DISAPPOINTED AL ALL ASPECT OF..

The medical center has truly impressed me. The entire team exudes warmth and attentiveness, creating a comforting atmosphere. The physicians demonstrate exceptional expertise and precision in their..

I've been a patient at this medical practice for nearly two decades, and there's a good reason I've stayed loyal all this time. Throughout the years, I've witnessed numerous transformations, yet the..

Excellent service and support The entire team is committed to assisting customers and performing their jobs effectively