KS

Kateryna S. one year ago • From Google

Rating

Excellent

Compassionate care despite language challenges

After our emergency room visit the previous evening due to my daughter's ongoing high temperature and repeated vomiting, I received a follow-up call from the physician. Initially, I struggled to communicate effectively because of language difficulties. Recognizing this challenge, the doctor thoughtfully arranged for an interpreter to assist me. Within an hour, we arrived at the medical department. The receptionist was incredibly helpful, providing clear guidance and supplying us with the necessary test container. When we met the doctor, I was impressed by her warmth, professionalism, and genuine care. She conducted all required tests thoroughly and offered comprehensive recommendations. The entire experience was exceptionally positive and reassuring. I am truly grateful for the outstanding care and support we received!

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