The Lakes Medical Practice
Angel G. 2 years ago • From Google
Excellent
Compassionate care for my elderly mother's health
I'm incredibly grateful for the exceptional care my elderly mother receives at this GP practice over the past two years! The receptionists are genuinely compassionate towards their older patients, with Sarah - the Care Navigator - being particularly outstanding. She personally accompanied my 85-year-old mother to the hospital after a fall when I was unable to, and her kindness is something I can never fully repay. She's truly an incredible professional and an invaluable member of this medical team. The doctors provide my mother with the most attentive and considerate care imaginable. They are always responsive and supportive, never dismissing her when she's feeling distressed or confused. Having worked within the NHS myself, I recognize how rare and special this level of service is, as not every medical practice maintains such high standards. I'm profoundly thankful to all the staff and doctors for their remarkable dedication and compassion towards my mother. Please continue your excellent work because you are absolutely fantastic!
Reached out to reception with a pressing medical need, and their resourceful staff member promptly arranged for Dr. Khan to call. Within two hours, my husband was prescribed antibiotics. As a..
The Lakes Medical Practice
Jason M.
Generally, I'm satisfied with this medical practice, though there are occasional challenges in reaching them during specific hours. Waiting times for appointments can sometimes be longer than..
The Lakes Medical Practice
Della W.
The receptionist's demeanor was appalling. I called at 8:15 am and had to dial 23 times before reaching someone. Despite having a 9 am appointment, I explained to the receptionist that I work alone..
The Lakes Medical Practice
Savin B.
Their scheduling is a complete disaster, constantly canceling appointments and leaving patients waiting for extended periods. I'm thoroughly disappointed with their lack of responsiveness and..
The Lakes Medical Practice
baz s.
Communication is strictly limited to text or written correspondence from the state: following a recent test, a reappointment for retesting is requested. Attempting to schedule this follow-up becomes..
The Lakes Medical Practice
Rose W.
Dr. Singh provides excellent care, consistently scheduling monthly follow-up appointments to monitor my health progress.
The Lakes Medical Practice
Lisa L.
I must express my gratitude for Dr. Baldeep Singh, who exemplifies professionalism, compassion, and empathy. He's an exceptional listener and incredibly courteous. No request seems too challenging..
The Lakes Medical Practice
Andrew H.
Throughout my visits, the staff at the front desk and the medical professionals have consistently demonstrated exceptional helpfulness, and I can honestly say that I've never encountered any issues..
The Lakes Medical Practice
Kirsty J.
I've been visiting this medical practice with my family for two and a half years, and I'm taken aback by the negative feedback. Contrary to some reviews, I find no issues with the doctors or..
The Lakes Medical Practice
L C.
This general practitioner's service is completely unacceptable and needs to be terminated immediately. They are entirely ineffective and provide no value whatsoever!
The Lakes Medical Practice
Fernando A.
Hey there! Grateful that I wasn't admitted on May 6th, 2021 - what a bunch of incompetent folks at this medical facility! Within just a quarter-hour, a staff member managed to mess up over 5..
The Lakes Medical Practice
deborah c.
I've been battling a respiratory infection, and I must say the medical practice has been exceptional. The front desk staff have been incredibly supportive, and Dr. Singh has been outstanding -..
The Lakes Medical Practice
2 T.
The receptionists are a complete embarrassment, with Tracy being especially problematic. They consistently fail to comprehend basic inquiries and provide incorrect guidance, which potentially..
The Lakes Medical Practice
Lynda F.
I was taken aback by the negative feedback! This clinic truly offers an exceptional service. Although they're often swamped, if you have an urgent medical need, you can reach out starting at 8am and..
The Lakes Medical Practice
Lyndsey C.
I've been a patient at this medical practice for almost two decades with no initial problems. However, the constant turnover of receptionists has become unbearable. They display terrible attitudes,..
The Lakes Medical Practice
Linda H.
I recently encountered an absolutely terrible interaction with a medical office staff member named Sarah, whose attitude was incredibly dismissive and uncooperative. Her complete lack of..
The Lakes Medical Practice
erin r.
An utter disappointment of a medical facility, once renowned for excellent care, but after repeated failures affecting both myself and my aging mother - ultimately resulting in her hospitalization -..
The Lakes Medical Practice
Mimoun M.
Waiting for 15 days to register my child, and we're still stuck in line. Extremely disappointed and frustrated with the slow process.
The Lakes Medical Practice
malcolm f.
I consistently experience exceptional service from the staff at this medical facility, with doctors and nurses who are both well-informed and compassionate when addressing my concerns. While..
The Lakes Medical Practice
Peter D.
Unhelpful staff, scheduling is a nightmare, and their phone reservation process is completely absurd.
The Lakes Medical Practice
Alyson W.