The Lakes Medical Practice
Angel G. 2 years ago • From Google
Excellent
Compassionate care for my elderly mother's health
I'm incredibly grateful for the exceptional care my elderly mother receives at this GP practice over the past two years! The receptionists are genuinely compassionate towards their older patients, with Sarah - the Care Navigator - being particularly outstanding. She personally accompanied my 85-year-old mother to the hospital after a fall when I was unable to, and her kindness is something I can never fully repay. She's truly an incredible professional and an invaluable member of this medical team. The doctors provide my mother with the most attentive and considerate care imaginable. They are always responsive and supportive, never dismissing her when she's feeling distressed or confused. Having worked within the NHS myself, I recognize how rare and special this level of service is, as not every medical practice maintains such high standards. I'm profoundly thankful to all the staff and doctors for their remarkable dedication and compassion towards my mother. Please continue your excellent work because you are absolutely fantastic!
Terrible customer service. The staff are consistently unaccommodating and always seem unprepared, making every interaction frustrating and inconvenient.
The Lakes Medical Practice
Lucy M.
I visited the medical facility today and my encounter was truly excellent. My medical concern was addressed promptly, and the front desk staff member Julie was extremely compassionate and supportive.
The Lakes Medical Practice
Diana S.
I scheduled an urgent appointment and took time off work, but upon arrival, they claimed the staff member who booked me hadn't properly registered my name. It was absolutely ridiculous—especially..
The Lakes Medical Practice
Jackie M.
Consistently supportive, I can't express my gratitude enough! Once more, on today's date, I called with a question and was greeted by an incredibly accommodating receptionist. Truly, this is hands..
The Lakes Medical Practice
Angel G.
I'm incredibly grateful for the exceptional care my elderly mother receives at this GP practice over the past two years! The receptionists are genuinely compassionate towards their older patients,..
The Lakes Medical Practice
Rose W.
Dr. Singh provides excellent care, consistently scheduling monthly follow-up appointments to monitor my health progress.
The Lakes Medical Practice
erin r.
An utter disappointment of a medical facility, once renowned for excellent care, but after repeated failures affecting both myself and my aging mother - ultimately resulting in her hospitalization -..
The Lakes Medical Practice
intoccabile309 i.
The medical professionals are compassionate and skilled, but the front desk personnel consistently display a dismissive and abrasive attitude, often making hasty judgments without proper listening...
The Lakes Medical Practice
Kirsty J.
I've been visiting this medical practice with my family for two and a half years, and I'm taken aback by the negative feedback. Contrary to some reviews, I find no issues with the doctors or..
The Lakes Medical Practice
Tim G.
You've been incredibly supportive whenever I've reached out, and I truly appreciate your dedication during these challenging circumstances :)
The Lakes Medical Practice
Easy E.
Living with PTSD and bipolar disorder can make life challenging, and my mental health can be unpredictable. However, this medical center has been incredibly supportive and understanding. I have..
The Lakes Medical Practice
pete t.
My experience has been pretty standard, with no major complaints. The service is on par with most businesses - sometimes things might not be perfect, but that's just how it goes. What truly sets..
The Lakes Medical Practice
malcolm f.
I consistently experience exceptional service from the staff at this medical facility, with doctors and nurses who are both well-informed and compassionate when addressing my concerns. While..
The Lakes Medical Practice
akam s.
This service is completely mismanaged, with no sense of timing or customer comprehension. They barely deserve even a single star rating.
The Lakes Medical Practice
Lisa L.
I must express my gratitude for Dr. Baldeep Singh, who exemplifies professionalism, compassion, and empathy. He's an exceptional listener and incredibly courteous. No request seems too challenging..
The Lakes Medical Practice
Mimoun M.
Waiting for 15 days to register my child, and we're still stuck in line. Extremely disappointed and frustrated with the slow process.
The Lakes Medical Practice
Orla K.
I've encountered multiple instances of misdiagnosis and poor communication from two doctors and the first contact Physiotherapist at this medical practice. As a result, I'm switching to a healthcare..
The Lakes Medical Practice
Neil R.
I have absolutely no complaints about this medical practice. When I was seriously ill, I was fortunate to secure a same-day consultation. The staff member who handled my phone call was incredibly..
The Lakes Medical Practice
Alyson W.
Reached out to reception with a pressing medical need, and their resourceful staff member promptly arranged for Dr. Khan to call. Within two hours, my husband was prescribed antibiotics. As a..
The Lakes Medical Practice
Fernando A.
Hey there! Grateful that I wasn't admitted on May 6th, 2021 - what a bunch of incompetent folks at this medical facility! Within just a quarter-hour, a staff member managed to mess up over 5..
The Lakes Medical Practice
Katerina K.