JA

Jessica A. 4 years ago • From Google

Rating

Excellent

Compassionate care for my poorly little girl

Good afternoon, I want to express my sincere thanks to St Paul's GP Clinic for their exceptional service today. This morning, I submitted an online E-consult for my 2-year-old daughter and was greeted by courteous, helpful receptionists who scheduled us an appointment at noon. The attending physician (whose name I unfortunately didn't note) was incredibly professional, attentively listening to my maternal concerns. She conducted a comprehensive examination of my daughter, confirming she was unwell despite appearing cheerful, and diagnosed her with tonsillitis, tachycardia, and a high fever of 39.1 after administering Calpol. The GP provided outstanding guidance and comfort, prescribing antibiotics and difflam spray as I requested. We collected the medication from the Handpost pharmacy, where the staff were equally fantastic - accommodating, friendly, and they even gave my daughter a lollipop to enjoy when she feels better. Considering the frequent criticism surrounding GP services and the NHS, I can personally attest that these healthcare professionals are truly remarkable, working diligently to deliver superior care under challenging conditions. Kind regards and many thanks,

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