JG

Julie G. 8 months ago

Rating

Excellent

  • Appointment

    Excellent
  • Reception

    Excellent
  • Cleanliness

    Excellent
  • Care

    Excellent
  • Respect

    Excellent
  • Seen On Time

    Excellent

Compassionate care for my relative with memory loss

There arent many practices like Northgate, who are so utterly brilliant. You're lucky if you are registered here. But I would like to hightlight what I saw today - the care that Dr Cusens gave to my father in law who lives with memory loss. We had a medical consultation today, arranged with urgency and I cant tell you how moved with respect and admiration I was for the way the Doctor looked after my relative. Not only was he most thorough in his examination, but I was struck by the genuine compassion showed by such a busy Doctor and the genuine desire to deliver care. And the daftest thing - Dr Cusens made a point of drawing up this chair to my father and his zimmer frame and treating him like an old friend in words he could understand. I cant thank you enough . The whole team is brillaint , by the way, and I know it comes from the top

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