Church Lane Surgery

Most of the time, scheduling an appointment works out for me. Finding suitable slots has always been challenging due to my work constraints, requiring early or late timings. The staff here are..

Once a top-tier medical practice in Brighouse, they've now fully committed to the "no doctor appointments" approach, hoping patients will miraculously recover through endless video consultations..

Absolutely abysmal service across all interactions with this company!!!

Absolutely dreadful surgical experience in Brighouse. The personnel lack basic courtesy, and their scheduling process seems intentionally crafted to deter patients from seeking care.

I've been a patient at this medical practice since childhood, spanning three decades, and the physicians here are exceptionally warm and truly appear invested in patients' health. My sole criticism..

The receptionists are struggling within the post-Covid version of a GP system that is utterly inadequate. On two occasions in recent weeks, I've called the surgery only to be told it's closed. This..

The staff at the front desk are completely disinterested, barely acknowledging patients when they arrive. Scheduling an appointment is an absolute farce. These receptionists desperately require..

After reading some negative reviews, I felt compelled to share my personal experience. The new appointment system is significantly improved, with morning and evening standard slots being much more..

Terrible experience. The receptionist from South Africa is arguably the most repulsive individual I've ever encountered. Their new booking process is completely ridiculous. It's obviously designed..

Awful employees, horrible reservation process.

Scheduling a consultation here is an absolute ordeal! However, the medical staff are truly exceptional, demonstrating genuine attentiveness and care during appointments.

Been waiting for bllod test results for months. Can't get repeat prescription for eyedrops. Don't send prescriptions to pharmacy

Thanks to nurse Rachel's persistence with my ongoing ear issue and her initiative to consult Dr. Parekh, I've been successfully referred to the ENT clinic. Both Rachel and Dr. Parekh demonstrated..

Utterly unbelievable that I'm required to show photo identification despite being a UK citizen for over three decades. Complete nonsense. The medical practices are in disarray, with discourteous..

Signed up at the local branch and was advised to call at 8am to secure a same-day slot. Following their guidance, I managed to book an appointment and was thoroughly satisfied with the entire process.

If I could award no rating, I absolutely would. The only competent medical professionals here have either left the practice or are perpetually overbooked - which makes total sense given they're the..

Throughout my extensive life experience spanning 71 years, I've consistently encountered a staff that is compassionate, supportive, and understanding of my medical needs, regardless of what other..

I called to schedule holiday vaccinations for my September trip, only to be informed they couldn't book me an appointment until September itself. With just one nurse working a mere three days..

On January 18th, I called to schedule a consultation, having been absent from work due to persistent illness with no signs of improvement. The receptionist, displaying a notable lack of engagement,..

During the past year, I was scheduled for a blood test with a nurse. For over two years, I've been subjected to these seemingly pointless blood tests, and I consistently fail to receive any..