Mount Chambers Medical Practice

Absolute mockery of healthcare, this place rushes patients out with prescriptions without genuine concern for their well-being. I was repeatedly told I had an infection, but a year later, I..

The reception staff's service is absolutely terrible, displaying a complete lack of professionalism and courtesy. They persistently pry into my personal medical matters, demanding to know the reason..

The phone and booking system from a patient perspective is completely non-functional and utterly ineffective. You're forced to call at 8am, repeatedly dialing 20-30+ times just to enter the phone..

The phone support system is absolutely dreadful. It's even worse than the previous version, which I didn't think could be topped. Now, after finally getting through, you're greeted with an..

If I could rate this lower than zero, I absolutely would! Utterly unprofessional. My wife sought an examination for potential breast cancer and was promised a specialist consultation within a..

Getting a doctor's appointment can be quite challenging, HOWEVER, LET ME HIGHLIGHT THE INCREDIBLE TRACY AND CLAIRE, OUR EXCEPTIONAL NURSE PRACTITIONERS WHO PROVIDE TOP-TIER MEDICAL CARE AND ALWAYS..

I consistently receive prompt and effective assistance. While it sometimes requires multiple attempts to connect by phone, I've invariably managed to secure the required appointment. The nursing..

I frequently visit this medical practice, primarily to collect my recurring medication and consult with Dr Summers, who has a limited two-day weekly presence. While attempting to reach them by phone..

The employees consistently demonstrate a commitment to assisting customers, and this approach reflects a commendable standard of service.

MORE ADDED: TO ADD TO THE PREVIOUS- I was compelled to involve the medical ombudsman due to numerous care failures by MC. The Surgery's response was to remove me from their patient list, effectively..

The personnel here are incredibly discourteous. The front desk staff display an overwhelming sense of superiority and behave as if they can address patients however they choose. They demonstrate..

I have been a patient at this medical practice for over two decades without any previous complaints. However, in recent years, I've become increasingly frustrated with their service quality...

This establishment is completely worthless and might as well close down.

Physicians are withholding medication x, and scheduling appointments is nearly impossible. To address concerns, patients must submit a written complaint to the practice manager, which I find..

An exceptional service. Our family has been thoroughly satisfied with the support we've received, particularly over the past three years. While scheduling an early morning slot can be challenging,..

Regrettably, I must share a frustrating experience regarding healthcare accessibility. As a Deaf person, I attempted to request a prescription renewal online. Rather than supporting my communication..

Dedicated medical professionals like doctors and nurses demonstrate excellent care, yet the reception team falls drastically short. The front desk staff display a consistent lack of professionalism,..

My aunt has been unable to see a doctor for three years due to the dysfunctional booking system. When she calls at 8 am, she finds herself 30th in the queue, only to be told "no appointments..

People might criticize general practitioners, nursing staff, or front desk personnel, but throughout my lifelong experience with this medical practice, negative encounters have been infrequent...

Commendable Personnel, Yet Overwhelmed by Challenges As reported by the Daily Telegraph. Take south London's scenario: specialized "walk-in centers" cater to asylum seekers and undocumented..