Park Green Surgery
CC
Carol C. 4 years ago • From Google
Excellent
My mother sought care at this practice after relocating from Somerset in 1997 at age 70. Dr Morris and the entire medical team provided exceptional support for her complex health requirements until her passing in 2005, including home visits when she became immobile. I registered with the practice in 1997 upon moving to Macclesfield and couldn't have made a better decision. While Dr Morris has been my primary physician, I've consulted nearly all doctors and nurses over the years, and they've consistently gone above and beyond to help me, particularly with arranging scans, physiotherapy, and mental health support. They've always been compassionate and never made me feel rushed during appointments. This morning, despite being extremely busy, the incredibly empathetic receptionist noticed my distress when I couldn't reach them by phone. She kindly allowed me to wait in the waiting room and provided water. Not only that, she consulted Dr Duce, who managed to fit me in for an urgent consultation - an act of extraordinary care. I understand such immediate accommodations aren't always possible, but I'm immensely grateful. The entire team, especially during COVID-19 when they risked their own health, has consistently been supportive. It troubles me that some people might leave negative reviews when the staff consistently demonstrate such dedication and compassion. The morning's experience, with the receptionist's kindness and the doctor's flexibility, further reinforces my deep appreciation for this practice. I genuinely cannot praise them enough.
Carol C.