Grove Surgery

Whenever we contact this medical practice, we feel fortunate to have such an exceptional healthcare provider so close by. The reception staff handle challenging tasks, yet they consistently..

Despite initial challenges during their move, including staff changes that seemed to impact service quality, I'm pleased to report that my recent appointments have been excellent. The team has..

Exceptional medical staff who consistently provide timely care. The healthcare professionals here are always incredibly kind and attentive to both my children and myself. Having a pharmacy..

An exceptional medical practice The front desk staff are incredibly welcoming and supportive Remarkable nurses, healthcare assistants, paramedics, and doctors - I feel incredibly fortunate to have..

Abysmal customer experience following their relocation from the previous compact office - contradictory guidance, dismissive staff, and a complete lack of empathy.

I'm aware that The Grove Surgery has faced some initial challenges even prior to the pandemic, but my recent interactions have been notably improved. Currently managing several health concerns, I've..

Spotless and welcoming, yet perpetually crowded to an overwhelming degree.

I am truly grateful to Dr. Zaidi for his swift assistance today. His friendly demeanor and helpful approach were incredibly welcome, and I deeply appreciate his service.

Met with Nikki Lopez today, and she was truly exceptional. Not only did she provide invaluable assistance with my asthma concerns, but she also took the time to engage in a meaningful conversation..

I'm thoroughly frustrated with the patient care at this medical facility. In my professional capacity, I need documentation of specific childhood immunizations. Over a month ago, I submitted a..

I engaged with Sarah Legg twice through meetings and phone conversations. Her referral to RBH led to a prompt initial consultation and treatment. She conducted a thorough investigation of my..

We've been loyal patients at this practice for years and have no complaints. A special mention to Dr. Harrison, who is truly a wonderful physician. The reception staff consistently demonstrate..

I reached out to the medical practice and received a prompt response with a scheduled appointment. Today was my initial visit since relocating to the area in July. The front desk staff was cordial..

Extremely challenging to communicate with a physician, and getting an appointment is nearly impossible. This medical facility falls far short of acceptable standards.

I recently switched to The Grove Surgery due to ongoing dissatisfaction with my former medical provider. I couldn't be happier with my decision, as the level of care I've received has been truly..

Inadequate management of recurring medication requests has occurred multiple times. Extremely subpar approach to prioritization when rescheduling mandatory appointment cancellations. No alternative..

Update... this medical practice has experienced a significant data leak... my three-year-old personal information has been compromised. When attempting to address the issue by contacting the clinic,..

Incredibly kind and empathetic medical professionals. Truly top-notch physicians who provide exceptional care.

Called this morning and within 6 minutes, the doctor rang back, addressing my medication query and leaving me absolutely amazed by The Grove Surgery's service. It seems like the only part of the NHS..

I extend my heartfelt appreciation to Physiotherapist Graham Sharman for his exceptional treatment, compassion, and support. He meticulously outlined potential approaches, addressed my inquiries..