Oakwood Medical Centre

Excellent healthcare facility with friendly, competent medical professionals and top-notch personnel

Getting an appointment at this GP is an absolute nightmare. The new online booking system is completely useless - I've tried logging in early morning and repeatedly checking when it claims no slots..

I'm absolutely frustrated beyond words! For an entire week, I've been attempting to secure a GP appointment due to potential skin cancer concerns, and I've contacted the clinic four separate times...

Welcoming personnel and a warm, inviting environment

Dr. Singleton stands out as the highlight of this medical practice, truly an exceptional physician. However, the same cannot be said for certain reception employees who come across as discourteous..

Booking an appointment here is utterly impossible. The scheduling system makes it completely impractical for anyone with a full-time job. You're forced to call on Friday mornings and compete with..

Called just before closing time at 6:30, and ended up stuck on hold until 6:45 with the automated system repeatedly claiming "you are 1st in the queue". It seems highly likely they were..

The reception staff at this clinic are incredibly discourteous and dismissive, and the doctors demonstrate a complete lack of empathy and care. Having been a patient here throughout my entire life..

Throughout my numerous interactions with this practice, I have never encountered such disrespectful treatment. From the moment I spoke with the receptionist, her demeanor was brusque and dismissive,..

I'm thoroughly impressed by the Practice's exceptional service and responsiveness. When I called at 8:30 in the morning, the GP promptly returned my call by 11am, and I was able to secure an..

Wasted nearly a quarter-hour waiting to be served, finally reaching the front of the queue only to find no one responding. Meanwhile, I could overhear staff members casually chatting and laughing,..

Wasted half an hour waiting on hold, only to be met with complete dismissal and no assistance whatsoever. Then, upon calling again, I was greeted with yet another frustrating wait, finding myself in..

Discriminatory treatment, consistently disrupting my scheduled visits, displaying unprofessional conduct, and employing discourteous front desk staff

Unquestionably the most dreadful medical practice I've ever encountered. The initial hurdle involves navigating through unbearably rude, dismissive, and arrogant front desk staff who seem to relish..

Since joining Oakwood Medical Centre recently, I've been thoroughly delighted with their healthcare services. After submitting my registration documents, I was quickly integrated into the practice..

This situation is an absolute embarrassment. While the NHS's chronic underfunding bears some responsibility, the local service is simply unacceptable. Securing an appointment is practically..

Absolutely dreadful. Attempting to secure an urgent consultation leads to a frustrating phone system that's completely automated. The lines bounce you around in circles and ultimately disconnect,..

I encountered a compassionate physician from a different clinic who genuinely listened and attempted to assist me. I shared that I've been waiting two years to see a dietitian. She advised me to ask..

The staff at this location are completely ineffective, with several front desk employees displaying an appalling lack of professionalism and basic courtesy. Their attitude suggests total..

Stuck in a frustrating call queue that keeps shuffling between positions, moving from 3rd to 4th, then 5th, and back again. It's become apparent that a specific receptionist's shift correlates with..