The Oakley Surgery

I am deeply frustrated with this medical facility, where my family has been registered for years. Initially, everything seemed excellent, with a fantastic doctor named Carey. However, things have..

Extremely discourteous personnel. Scheduled an appointment for a month later and the general practitioner never reached out. Considering switching medical practices due to poor service.

Exceptional care and a welcoming approach - Dr. Chaudhry provides top-notch service with a personable and competent demeanor.

Absolutely top-notch medical practice in Luton! The reception staff are incredibly supportive and courteous, consistently demonstrating exceptional service that exceeds expectations. Liam and the..

The medical facility provides excellent assistance, but the prolonged telephone hold times create significant challenges when attempting to schedule or discuss matters with a healthcare..

Skilled, capable, cordial, and supportive team members who provide excellent service.

Absolutely terrible medical professionals who completely disregard and neglect patients with disabilities. Their lack of compassion and empathy is shocking.

The recently hired front desk employee was extremely unaccommodating and significantly increased my anxiety levels. As a result, I decided to transfer my medical practice to another provider.

The front desk staff here are completely full of themselves, acting like they're some sort of untouchable saviors... Whenever a customer raises a concern, they instantly dismiss you as just another..

The front desk staff, an older woman wearing glasses, displayed an incredibly unprofessional attitude. Their phone responsiveness was abysmal - I endured a 30-minute wait before personally visiting..

I've been a loyal patient at Oakley for two decades, ever since moving from the Mill Hill area of London. To sum it up, this medical practice is absolutely fantastic 👌

I've recently registered with this practice and the phone line situation is absolutely frustrating! Getting through is nearly impossible, forcing me to physically walk to the surgery just to secure..

Despair. I'm at a loss for words, and it pains me to even discuss this. Anyone battling significant health challenges should steer clear. Total lack of understanding.

Absolutely terrible. I'm at a loss for words, and it pains me to even describe this experience. The doctor, Sara Nahi, displays an unacceptable level of unprofessionalism and rudeness that defies..

My child visited for a medical consultation yesterday. The front desk staff was welcoming, and Dr. R Chowdhury demonstrated a professional yet warm approach with my daughter. She expressed..

The personnel were incredibly supportive and kind. They handled everything with professionalism and speed, making the entire experience smooth and pleasant xx

Dr. James Brady made me feel immediately at ease during my initial consultation. His compassionate approach and attentive listening helped me feel heard and understood. Despite this being our first..

Luton's Top Prize for Medical Incompetence goes to 👊

The absolute bottom of the barrel medical center in London. I went there recently, and they claimed the doctor was working remotely. They provided zero notification or text message about the..

Satisfactory assistance provided