Baddow Village Surgery

The landscaping looks neglected, with weeds spreading across the exterior grounds and creating an unkempt appearance.

Complete garbage of a company... they're impossible to reach by phone and couldn't care less about genuine customer issues, instead just droning on about an 8-week waiting period... I'm absolutely..

The staff here are delightful, but their phone accessibility is frustrating beyond belief! Attempting to schedule a pediatric consultation feels like an exercise in futility with their perpetually..

Dr. C. Medhurst I appreciate your dedication and effort in providing me with the highest level of care possible

Throughout my four-decade journey with this medical practice, I've witnessed its remarkable evolution since first becoming a patient under Dr. Spencer Philips when I was 24 years old. The clinic has..

Since registering with Baddow Village medical practice, I am thoroughly impressed by the exceptional healthcare team. Following my diagnosis of advanced bowel cancer that has spread to my liver, the..

Dr. C Medhurst is truly exceptional, absolutely top-notch. I am deeply grateful for the outstanding care I received.

Are they seriously operating with only a single phone line for the entire medical practice?

From the moment you attempt to contact this clinic, prepare for a frustrating half-hour wait, only to be met by receptionists who seem devoid of basic human compassion. My wife has been enduring..

Terrible experience. Multiple clients, including myself and my relatives, have encountered nothing but frustration. Zero communication. Impossible to schedule. Complete lack of professional service...

The staff might be pleasant, but their communication leaves much to be desired. I attempted to contact them yesterday morning and spent an exhausting hour and a half repeatedly dialing, only to be..

I have nothing but praise for this medical practice. Reaching the reception has consistently been quick and easy, with staff demonstrating exceptional warmth and professionalism both on the phone..

Top-notch medical care from the front desk staff to the physicians! I've been their patient since relocating to Baddow and have consistently found them to be highly skilled, thoroughly professional,..

I have nothing but admiration for this medical practice. Having been a patient here for approximately 15 years, I've recently experienced some significant health challenges. Throughout this time, my..

Telehealth consultations are completely ineffective. You're scheduled with a nursing professional instead of a physician. The nurse attempted to recommend a steroid medication even after I..

Attempted to call the medical practice for three hours straight, and the lines remain constantly engaged 🤬 Four hours later, still no luck getting through. Tried reaching out to the dispensary to..

Prescribed medication for a 6-year-old when an appropriate adult dosage should have been recommended, which is completely inappropriate and potentially dangerous.

I recently signed up and was pleasantly surprised by how quickly I could book an appointment. The service was excellent, and everything was handled with great efficiency. I have absolutely no..

Since relocating to this neighborhood two years back, I've experienced exceptional care from this medical practice. Previously, I was registered at Whitley House (which was also excellent) but have..

Exceptional customer support and friendly personnel. Continue the great work!