Essex Lodge Surgery

AN ASIAN REPRESENTATIVE (CLEARLY QUITE YOUNG) DEMONSTRATES INCREDIBLY UNPROFESSIONAL BEHAVIOR DURING PHONE INTERACTIONS! SHE ABRUPTLY TERMINATES CALLS WHILE CUSTOMERS ARE MID-INQUIRY! THIS..

Absolutely the most terrible general practice in London. Every single receptionist deserves to be fired due to their appalling behavior. They demonstrate zero willingness to assist and show complete..

The experience was utterly appalling, and their customer service is a complete disaster. I wish I could give them less than zero stars. The female physician with brown skin demonstrated extreme..

Secured a medical consultation within 24 hours and want to express my sincere appreciation to Dr Awal for being an incredibly compassionate healthcare provider who presented me with multiple..

The medical staff, including both the doctors and front desk personnel, are incredibly supportive and approachable. They create a welcoming environment where communication feels comfortable and..

Dr. Aktar provided exceptional care, offering clear explanations and demonstrating a truly helpful approach throughout the consultation.

I am incredibly grateful to Sara and Ruby, the managers who went to extraordinary lengths to secure a prompt appointment for my son and ensure he received immediate medical attention. Their..

Amanda provided outstanding customer support during my visit, and she truly stands out as a valuable member of the Essex lodge staff.

The receptionist was absolutely wonderful! Her warmth and friendliness made such a positive impression on me. She's truly exceptional at her job and comes across as a genuinely delightful person...

Sara demonstrated exceptional customer service, providing clear and attentive assistance throughout our interaction. Her approach was incredibly kind and supportive, carefully addressing all of my..

The front desk staff and nursing personnel displayed an incredibly disrespectful attitude. Particularly the short-haired receptionist seemed perpetually irritated and hostile. Interacting with these..

Unsatisfactory service. Scheduling appointments requires a two-week lead time. I was left waiting for half an hour beyond my scheduled new patient consultation. Ultimately, I had to abandon my..

After switching to this GP in Essex, I'm thoroughly impressed with the level of service. Unlike my previous practice where issues dragged on for ages, here I've managed to resolve multiple concerns..

This general practitioner is a complete farce. They perpetually have excuses instead of taking responsibility. My test results were held up for a fortnight while they denied receiving them, forcing..

I want to express my gratitude to everyone at the clinic, from the doctors to the front desk staff! Whenever we reach out, they are incredibly supportive, kind, and always go the extra mile to..

The employees demonstrate exceptional courtesy, providing valuable assistance and comprehensive information. They maintain a professional demeanor while showing genuine concern, delivering an..

I'm absolutely thrilled with this medical procedure. Dr Nanda demonstrates exceptional compassion and consistently shows me true respect. I've been a patient at this practice for an extended period..

My medical condition has been fluctuating lately, and whenever I've required an appointment or just sought guidance, Essex Lodge has been exceptional. Given my work schedule, securing a convenient..

I switched my medical practice to Essex Lodge and encountered a problem locating my test results. A staff member named Ruby stepped in and assisted me in tracking them down. She efficiently resolved..

Sara provided exceptional customer service, handling my needs with utmost courtesy and expertise. Her attentive approach truly made my experience positive.