Lincoln House (Highfield Surgery)

I am compelled to voice my profound disappointment regarding the conduct of your front desk personnel and employees. Their interactions have been persistently discourteous, unwelcoming, and deeply..

During our visit today, we encountered an exceptional physician who was incredibly caring and went above and beyond to address our every concern. Her dedication and warmth made the entire..

These wonderful individuals are providing an exceptional community service. They went the extra mile to assist me and, considering their limited resources and high workload, they performed admirably..

I utilized the online e-consult platform to submit a request for a medical consultation about a health concern. After logging my request, Dr. Jha contacted me within just 3 hours. His professional..

Unbelievable that they halted my medication - I might not be as bothered if it weren't my insulin, which is literally essential for my survival 🤨

I've experienced repeated prescription errors, seemingly due to their carelessness in simply selecting my usual medications without carefully checking the details. These mistakes have directly..

Extremely supportive and personable

Since becoming a patient at this medical practice and experiencing their care firsthand, I am thoroughly impressed with the entire team. The staff, ranging from administrative personnel to doctors..

Tracy at the front desk provided exceptional customer support. She personally addressed a procedural complication that was deeply troubling me. Her approach was warm, competent, and..

You must update the outdated address that incorrectly places the surgical facility on Jupiter Drive.

The staff offers truly outstanding and top-notch customer assistance.

I must express my appreciation for recently registering with this GP practice, as their services are significantly superior to those at Everesthouse surgery - and I truly mean every word. I made the..

An utterly disappointing surgical procedure with zero value... I'm reluctant to even award a single star rating...

It's truly disappointing! This practice used to excel with their previous triage method, where you could call and secure a GP consultation within hours on the same day. However, their new 'econsult'..

I've been experiencing ongoing issues with this medical practice, from prescription processing problems to misplaced blood test results and scheduling conflicts. My four-weekly injections are..

Medical staff seem evasive and unhelpful when patients seek clarity about test outcomes. The front desk personnel appear unable to provide straightforward answers regarding lab test timelines or..

Visited the vaccination center for my covid shot. The place was understaffed, resulting in a longer wait time. The appointment scheduling seemed disorganized. Only three staff members were..

My family has been loyal to this medical practice for an extended period, despite numerous past challenges. However, today's experience was the final straw. My mother carefully scheduled an..

I stopped by the medical center today to accompany my elderly Mother for her influenza vaccination The facility was impressively organized, with Marshall's guiding us through a well-planned route...

Reception star for horribly rude