The Family Practice

I've been told that scheduling ahead of time is impossible, and customers are limited to either phoning or attempting to book online precisely at 8 am with no guarantee of success. This situation..

I've been attempting to schedule an appointment for numerous months now, and it's incredibly frustrating. If you don't dial precisely at 8am, you have zero opportunity to secure a booking. Even when..

STEER CLEAR OF THIS MEDICAL PRACTICE! Whenever my daughter attempts to contact them, she's treated with absolute disrespect. The front desk staff are possibly the most discourteous individuals I've..

Appreciative of the occasional flexibility in avoiding the typical morning appointment congestion. It's positive to see the NHS app and NHS 111 working to streamline and connect healthcare services...

Complete disarray. Attempting to follow up on a test outcome, and the staff demonstrate zero capacity to offer assistance or provide any information via telephone, nor can they give any indication..

Just as numerous others have pointed out, the phone waiting times are absolutely dreadful. You'll waste countless hours stuck in a queue, only to be informed that no appointments are available and..

I recently switched my primary care physician and can genuinely state that this Family Practice is truly exceptional. I only regret not making this change much earlier.

I recently visited this medical facility, and from the initial booking call to my consultation, every interaction was exceptional! The doctor was incredibly compassionate and engaging - we even had..

I appreciate the care I've received from this medical practice, but their inefficiency is frustrating. They have failed to forward my medical summary to the private psychiatric hospital, despite..

Throughout my past twelve months as a patient here, each medical professional I've encountered has demonstrated exceptional care and compassion. While the surgical department seems to struggle with..

Thank you for the exceptional support and compassionate care offered by this general practice healthcare facility. I truly value the dedication of the staff in managing their responsibilities..

I just had an encounter with the most discourteous, detached, and indifferent receptionist while attempting to follow up on a recurring prescription order. I understand their workload is demanding,..

I've had exceptional care at this practice. With a rare spinal nerve condition that even Southmead declined to address, I credit this surgery for my significantly better health compared to others..

We've been patients at this Family Practice for three decades and couldn't be happier with our decision to choose these doctors. The quality of care has consistently been top-notch, with both..

Absolutely zero communication, they completely disregarded my concerns and never returned my calls. The stress was so intense that it triggered a full-blown anxiety episode. I desperately wish I..

After reading other reviews, it appears I'm not alone in experiencing a receptionist who comes across as discourteous and unhelpful. I shared information provided by my doctor, but they seemed..

Their appointment system and online consultation fall short of ensuring quality healthcare. Initially, I was assured a doctor would call after explaining my issue, but instead received a text..

What a delightful medical practice! The healthcare professionals here are incredibly empathetic and truly attentive to patients' concerns. They swiftly addressed a medical issue I was experiencing..

The medical staff and front desk personnel at Western Family Practice truly stand out with their remarkable empathy and warmth. I deeply appreciate the compassionate care I received during my visit..

The administrative team is downright oppressive, particularly the Polish staff member who's prone to aggressive outbursts and racial accusations during phone interactions. Attempting to ask..