Waterside Medical Centre

The receptionist consistently displays an attitude that is condescending, hostile, and disrespectful towards those interacting with her. During my critical prescription issue on November 15th, I..

I had a phone consultation scheduled through an email from my medical clinic for 18/01/2025, yet no one made the courtesy of reaching out. Get your act together and fulfill your professional..

I've predominantly enjoyed my interactions at Waterside Medical Centre. The reception team consistently demonstrates warmth, professionalism, and a helpful attitude, and I've received prompt and..

I recently went to the clinic for a sensitive matter that made me somewhat anxious. However, the entire team—from the front desk staff to the physician—were incredibly supportive and helped me feel..

I entered the surgery fully expecting to be without my medication for several days or needing to schedule a GP appointment due to my own forgetfulness about running low, but Karen at the front desk..

Extremely supportive and highly competent staff who went above and beyond to assist me.

Absolutely worth your time. The staff go above and beyond to secure a convenient appointment, with telephone consultations being an added bonus. Parking can be challenging, but it's a small..

The personnel at Waterside demonstrate exceptional teamwork and collaborative spirit. Having experienced numerous General Practice settings throughout my life, I'm impressed by the genuine warmth..

I am consistently amazed by this medical facility, particularly the welcoming reception staff (the true frontline heroes!). You'd be hard-pressed to find a more courteous and supportive group of..

Experienced excruciating leg discomfort and was recommended to arrive at 1:30 for a potential slot due to an earlier patient's cancellation. Arrived slightly after the suggested time, waited 4..

Personnel consistently demonstrate a friendly and professional demeanor, offering exceptional customer service with a welcoming attitude.

The staff at the front desk consistently greet me with warmth and kindness, helping me feel relaxed and comfortable. The facility is immaculately maintained, which alleviates any anxiety I might..

Despite ongoing challenges with scheduling and accessibility, the front desk team is delightful, and the physicians demonstrate exceptional expertise and compassion.

Excellent after-hours healthcare consultation service.

I've been a patient at Waterside since relocating to Leamington in 2018, and the reception quality has dramatically deteriorated, particularly during the Covid pandemic. I continuously receive..

Dawn and Suki, I want to express my heartfelt gratitude for your exceptional service today. You both went above and beyond and were absolutely fantastic.

Utilized the enhanced home care service to assist my mother with wound treatment. The attending nurse was excellent, and the front desk staff was welcoming - thoroughly satisfied with the experience!

I've undergone three virtual consultations since May, and each one has been completely disregarded, even after I've diligently attempted to follow up using their provided communication channel. When..

I want to highlight the exceptional service provided by Sue at the front desk during a busy Friday evening. Her assistance far exceeded my initial expectations. What began as a simple prescription..

The entire staff demonstrate genuine compassion and professionalism. The front desk personnel are incredibly competent and consistently exceed expectations when addressing patient inquiries. Every..