AK

Asha K. 6 years ago • From Google

Rating

Bad

Compassionate care saves the day at claremont medical

For decades, I remained loyal to my longtime physician, but ultimately had to switch primary care providers due to feeling depersonalized and undervalued. Approximately half a year ago, I consulted my previous doctor regarding a medical issue, during which he stood with crossed arms, seemingly disinterested, and promised a specialist referral that never materialized. Consequently, I continue to struggle with the same health concern. In stark contrast, my new GP at Claremont medical centre promptly arranged a specialist consultation, and my treatment commenced within just seven days. At my former practice, Central Surgery, doctors seemed more inclined to prescribe potent painkillers via telephone consultations, and the reception staff consistently displayed discourteous behavior. I am genuinely relieved to have transitioned to a more patient-centered medical practice.

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