Mansion House Surgery

My kid's been pestering me about getting a medical excuse for her job, and she submitted her own self-certification. I'm wondering if we're in there too often, like some folks tend to be, or if it's..

The customer support team was completely unhelpful and lacking any sense of understanding. When I reached out desperately trying to schedule an urgent medical appointment for my young child, they..

Not appropriate for individuals with neurodevelopmental differences

I'd give zero stars if the rating system allowed it! The front desk staff are courteous, but the telephone support is subpar, and getting any meaningful medical guidance is virtually..

Stuck in the queue at position 3 for nearly an hour without any progress, I eventually abandoned my call, suspecting this was precisely their intention. The entire experience was a complete disaster.

This medical practice shows complete disregard for patient welfare, treating individuals as mere financial transactions. Their online triage system is a nightmare, effectively preventing patients..

Effective digital platform enabling patients to fill out preliminary health assessment questionnaires, facilitating various healthcare services including scheduling consultations, seeking medical..

Exceptional customer support Reached out at 10:35, and within half an hour, the physician contacted me to address my concerns with remarkable expertise and clarity

I appreciate Dr. Juneenath and the entire team at Mansion House for their excellent treatment and support.

Hostile employees engaging in harassment, Despicable, DESPICABLE individuals who persistently contact my mother through phone calls and text messages, delivering explicit threats aimed at coercing..

The service provided was utterly unacceptable and deeply distressing. Regarding my late father RALPH MORETON (born 7/2/28), the care manager at Joules Court repeatedly requested a doctor's visit on..

No chance to give zero stars!!! I've been a patient at this medical practice for 4 years, and the quality of service continues to decline. It's unacceptable that I've been waiting more than 48 hours..

I consulted with the nurse practitioner, who was exceptional, alleviating my concerns and making me feel fully supported in addressing my health issues. Initially, I was apprehensive about..

Their communication is abysmal, leaving the phone line unattended, and it can take up to three days to get a response. Hands down the most terrible surgical procedure imaginable.

Completely unacceptable service from this new system. My elderly mother, who is 86, can't get a timely doctor's appointment until Friday. It's utterly frustrating. My wife has now twice struggled..

During my limited interactions with the surgery, Mansion House has consistently provided outstanding assistance. On this occasion, I needed to reach out, and the receptionist fully addressed my..

Denying a routine prescription for a medication I've been taking long-term. Forced me to undergo an unnecessary blood test on Monday, and now it's Friday, just before the holiday season, and I'm..

We scheduled a 12:30 appointment with a friendly and accommodating receptionist. However, when we returned for a 3 PM appointment the same day, a different blonde-haired receptionist was incredibly..

Attempted to contact the medical practice more than 50 times within seven days, yet received no response. Forced to self-remove my surgical stitches due to lack of communication, and consequently, I..

I submitted my travel vaccination triage request and received the link promptly within an hour. After completing the form, I was informed about the required vaccinations within a couple of days...