Malzeard Road Medical Practice

These people are completely incapable of answering a simple telephone call!

I reached out to help my mother and found myself stuck as the first caller in the queue for nearly an hour. This isn't an isolated incident—just seven days ago, I experienced the same frustrating..

Utterly appalling and highly unprofessional service. After weeks of struggle, I finally secured an appointment for my son, but only after enduring multiple unnecessary phone consultations when an..

The most incompetent general practitioner in Luton - if you were on your deathbed, they wouldn't even pick up the phone. I've attempted to contact them twice today, being first in line each time,..

The reception team at this medical practice seems solely dedicated to redirecting patients to the emergency department. Steer clear of this facility, as the front desk staff behave like..

Absolutely the worst medical clinic I've ever encountered. I'm desperate to find a new healthcare provider where I can actually receive my medication without endless delays and repeated phone calls...

The reception staff are completely incompetent. They display a total lack of basic human decency. Whenever I attempt to communicate, the receptionist seems eager to terminate the call, treating me..

Absolutely terrible experience. Steer clear at all costs. Their service is a complete disaster. They attempted to fraudulently prescribe antibiotics using my mother's identity, which I fortunately..

Scheduling seems impossible, and their customer support is absolutely terrible. They provide zero assistance whatsoever. I strongly advise against choosing this surgical practice.

Repeatedly terrible customer support, absolutely the most abysmal I have ever encountered!

Recently enrolled my aging mother at this practice. Every staff member demonstrates professionalism and expertise. The physician is particularly outstanding, identifying medical issues that were..

Extremely competent healthcare experience, with immediate appointment availability. The physician conducted a thorough and informative consultation, comprehensively explaining the medical condition,..

Whenever I attempt to contact a physician, the appointments are perpetually occupied, regardless of being second or third in the queue. Even if you ring twice weekly, they prevent you from..

The personnel and front desk have consistently demonstrated exceptional assistance and support throughout my experience. The physicians genuinely demonstrate care and attentiveness during both..

It's true that we often focus on criticisms, but today I want to highlight an exceptional experience at the medical practice. When I urgently needed an appointment, the wonderful Marium swiftly..

The absolute bottom of the barrel medical facility in Luton. I've been attempting to schedule an appointment daily for more than a week, and each time I'm met with nothing but unavailability excuses!

Right off the bat, certain front desk staff display a lack of professionalism. Moreover, despite enduring lengthy wait times to secure an appointment, they consistently claim no availability even..

Highly recommend this medical facility due to the exceptional staff, including both the welcoming receptionist and attentive doctors who provide excellent support during urgent medical needs and..

My experience with Maisha Rahman, a talented Physicians Associate, was nothing short of outstanding. Her remarkable ability to listen and create a welcoming atmosphere immediately put me at ease...

Discourteous front desk staff make it astonishing that this healthcare facility continues to operate.