KC

Kay C. 2 years ago • From Google

Rating

Excellent

Compassionate care that truly makes a difference

I am incredibly thankful that my daughter recommended this practice, where I finally feel heard and understood. Every staff member I've interacted with since joining has been absolutely wonderful, from the friendly telephone operators and reception team to the compassionate nurses and prescription staff. Dr. Hussain, in particular, stands out. Unlike my previous doctor who dismissed my concerns with generic age-related remarks, he genuinely listened to me. He promptly referred me to a consultant - something I had repeatedly requested from my former healthcare provider but was consistently denied. I am profoundly grateful to Dr. Hussain for his empathy, attentiveness, and genuine care. If only I had made this switch sooner, I could have received the support I needed much earlier!

Other reviews for Kirkby Community Primary Care Centre (3)