Highfield Surgery

The reception staff exhibit a clear mob mentality, closing ranks when one of them is challenged. Their interpersonal skills are nonexistent, and they consistently adopt a defensive stance. They prove..

Called the medical practice first thing in the morning at 8:15am for a doctor's consultation, and despite making four follow-up inquiries, nine hours passed without receiving a single callback. The..

A heartfelt appreciation goes out to Nurse Debbie and Dr Espada for their exceptional care. They were incredibly attentive, compassionate, and considerate throughout my treatment. Living with a..

A consistently pleasant interaction every time

Returned from vacation feeling extremely unwell. Called the medical practice first thing in the morning and was promptly examined by a doctor, receiving antibiotics within two hours! Absolutely..

Utterly disgraceful conduct. I've been with Highfield for approximately 2-3 years, and I've never encountered such an incompetent medical practice. Having managed my asthma for 38 years with a..

I'm noticing my bronchitis symptoms are seemingly not critical, yet I'm incredibly worried. The possibility of waiting weeks for an appointment is shocking. This approach feels like pure negligence..

I'd give zero stars if I could. Despite accepting the lack of in-person meetings, I scheduled a phone consultation at 10:10am, which never happened. Multiple attempts to contact them were met with..

Dr. Dayala Sabia provides exceptional care and has a welcoming demeanor that puts me at ease during our conversations. She communicates complex information clearly and compassionately. I'm eager to..

The medical professionals here are exceptional. I've been a patient at this practice for 12 years since relocating to Blackpool, and I wouldn't consider seeking care elsewhere. Dan Bennett stands out..

I've made multiple calls to schedule appointments and was directed to get blood work done. At the walk-in centre, a UTI was identified, but I was told to wait for the next available slot, which..

Regrettably, the current healthcare situation is bleak. It seems there's a shortage of general practitioners. When I called in mid-December, the new system appeared low-priority, with up to a 3-day..

Highfield Surgery epitomizes inconsistency—particularly in my care, which has been consistently subpar for over two years. Managing a chronic condition and dependent on opiates that have..

I've been a patient at Highfield for over six years, but in the past two to three years, especially since COVID, the quality of care has drastically declined. Their solution now is to redirect..

Heeding the skeptics' warnings, I was initially hesitant about my scheduled visit. However, Dr. Martin proved to be exceptional—a delightful professional who ensured a completely painless experience...

A truly disappointing encounter. My spouse contacted the medical office early morning to schedule a consultation for our 8-year-old daughter, who was suffering from severe ear pain and fever. The..

I'd like to express my heartfelt gratitude to the wonderful receptionist who assisted me today. Though I didn't catch her name, her compassionate approach made a significant difference during a..

Top-notch general practitioners and healthcare professionals who demonstrate genuine compassion, expertise, and attentiveness. Dr. Bennetts has consistently provided outstanding care for both myself..

This medical practice is an absolute travesty and deeply offensive to young women. I've encountered multiple negative interactions with their 'physicians' who carelessly prescribe antidepressants or..

Quick and responsive assistance. The entire staff demonstrates a welcoming and competent approach. Top-notch pharmaceutical services located on the first level.