BB

Benjamin B. one year ago • From Google

Rating

Excellent

Compassionate care transforms challenging medical visit

Typically, I'm critical of this general practice, but on this particular visit, I was thoroughly impressed by the receptionist Kerry. After I explained my brother's learning disability, she demonstrated exceptional understanding of his challenges with medical appointments, particularly his anxiety stemming from autism and unfamiliar environments. Kerry effectively communicated my brother's situation to Dr Remi, who subsequently treated him with remarkable compassion and sensitivity. Her professional approach was further highlighted when she unexpectedly used sign language to communicate with my brother, which genuinely surprised me. In my opinion, Kerry would be a far superior replacement for Mary, the morning receptionist who is notoriously unpleasant and consistently disrespectful to patients at this clinic.

Other reviews for Rush Green Medical Centre (Dr Sanomi & Dr Olajide)