Firstcare Practice
Nonye N. 11 months ago • From Google
Excellent
Compassionate care when i needed help most
I want to express my heartfelt gratitude to the exceptional staff at First Care practice who provided outstanding care and support on June 27th. Specifically, I'd like to recognize: Dr Mariam Dr A. Mohammed Zara - Front desk receptionist Kalsoon External staff from West Midland Ambulance services (whose names I unfortunately didn't capture) I arrived early in the morning without an appointment, feeling extremely unwell with intense chest and stomach pain. My condition was so severe that I could only communicate by writing notes. Zara, the receptionist, immediately scheduled me for an appointment and promised to inform the doctor. While waiting, she compassionately offered me water, which I initially declined but later accepted. Dr Mariam discovered me in significant distress and quickly responded with remarkable empathy. She provided a private room for me to rest, reassured me of my safety, and coordinated with other medical professionals to secure appropriate help. Dr A. Mohammed arrived shortly after, received a comprehensive briefing, and continued providing supportive care. Both doctors collaborated to arrange ambulance transportation and ensure my referral to the general hospital. Dr Mariam consistently monitored my condition, ensuring a staff member remained with me throughout. Dr A. Mohammed meticulously prepared documentation and personally managed the handover to the ambulance team. The ambulance service personnel were also exceptionally professional and caring. Overall, the entire team demonstrated extraordinary dedication, compassion, and medical expertise in managing my critical situation.
Extremely disappointing interaction, primarily due to the unhelpful and unprofessional administrative personnel
Firstcare Practice
Sitara N.
Utterly disastrous medical experience. Steer clear of this practice. They demand an outrageous fee of 100GBP for a basic medical document. In my situation, they completely overlooked the specific..
Firstcare Practice
nonye n.
I want to express my heartfelt gratitude to the exceptional staff at First Care practice who provided outstanding care and support on June 27th. Specifically, I'd like to recognize: Dr Mariam Dr A...
Firstcare Practice
Shahida P.
Dr. Farook provided exceptional care and support. I'm thoroughly satisfied with the outstanding service I received.
Firstcare Practice
Tair H.
I've been a loyal patient at this medical practice for an extended period, consistently receiving top-notch care. I'm optimistic about maintaining this excellent relationship in the years to come.
Firstcare Practice
Tram L.
Dr. Farooq provided exceptional guidance and thorough information during my medical consultation. I strongly suggest visiting this medical facility, and if you have the opportunity to see this..
Firstcare Practice
s s.
Absolutely dreadful surgical experience Led by an incompetent physician and an equally terrible front desk administrator Both exhibited bullying behavior and displayed a repulsive demeanor
Firstcare Practice
Naveed A.
I've been a patient at this medical practice for over 16 years and have consistently experienced outstanding service from both the administrative staff and physicians. The reception team..
Firstcare Practice
Zakkii Z.
Throughout my three-decade relationship with First Care Practice Balsall Heath, I can confidently affirm that their healthcare service is truly outstanding. The staff consistently demonstrate warmth..
Firstcare Practice
Tayub M.
I scheduled a consultation with Dr. A Mohammed, which was supposed to be a phone appointment due to my inability to come in person. I explained my chest infection symptoms and expressed the need for..
Firstcare Practice
Asha A.
I really appreciated the service and want to express my gratitude for all the assistance I received.
Firstcare Practice
Suod A.
Very good general practitioner and service is excellent. Miriam consistently demonstrates helpfulness and politeness.
Firstcare Practice
Nasreen A.
I'm thoroughly satisfied with their service. The mobile app makes scheduling appointments incredibly convenient, eliminating the hassle of waiting in long lines. The physicians are attentive and..
Firstcare Practice
Mr j.
Initially, I had encountered some less-than-satisfactory interactions at this establishment, but my most recent visit completely transformed my perspective! I owe my gratitude entirely to an..
Firstcare Practice
Rene F.
I've been a patient at this medical practice my entire life, and they consistently provide top-notch services. The care is of exceptional quality, and the staff are highly professional and..
Firstcare Practice
rani a.
I'm thoroughly impressed with my medical team—they exemplify professionalism, show deep attentiveness, and truly demonstrate compassion for their patients. They carefully listen to my concerns,..
Firstcare Practice
Halima H.
Exceptional care from Dr Ali and Dr Ahmad, with Miriam offering outstanding support throughout the process.
Firstcare Practice
Lol L.
Dr ElHaffar stands out as an exceptional physician at this practice. His patient-centered approach and compassionate care make me feel completely at ease during every visit. The overall quality of..
Firstcare Practice
Perveen A.
Friendly personnel and the physicians are truly excellent too.
Firstcare Practice
عمار ا.
I've been to this establishment multiple times, and the hospitality is truly exceptional - it genuinely warrants more than the highest rating possible. My sincere appreciation goes out to the staff..
Firstcare Practice
Rawda R.