Priory Surgery
GW
Gowther W. one year ago • From Google
Poor
I have immense respect for my doctor, who provides exceptional care and even goes above and beyond by reaching out to patients during late hours, which has significantly helped manage my medical conditions. However, I feel that without my university's intervention, I would have been too intimidated to continue due to previous negative interactions with the reception staff. I'm giving a low rating because of a distressing blood test experience with an inexperienced technician who dismissively attributed my intense emotional response to anxiety, when in reality, the procedure was genuinely painful. She appeared visibly uncomfortable and hesitated when I mentioned my phobia. In the initial two weeks following the test, I experienced a complete loss of circulation and discoloration in my right arm, which prevented me from training. Approximately a month later, I've developed what seems to be arthritis in my right thumb and currently cannot use it, despite the rest of my arm recovering from the initial discomfort. I will absolutely never trust this facility with blood draws again, as my existing medical anxiety has now been significantly amplified.
J K.