The New Surgery

Excellent customer service at the front desk, with a highly professional approach. I was thoroughly satisfied with both the reception staff and the medical professionals' care.

The nursing team was incredibly accommodating, cheerfully helping me out when I accidentally missed my scheduled visit! The front desk personnel were equally supportive and friendly.

I'm not a patient at this medical practice, but I've had to contact them numerous times about a family member. The receptionists Gilly, Jessica, and Nancy are truly exceptional - they are incredibly..

A frustrating encounter with the general practitioner at this clinic. When my toddler's temperature soared above 39°C, the physician merely suggested administering paracetamol and advised going to..

Regrettably, the quality has deteriorated. I've been with this practice for six years, and the service has significantly declined over the past two years. While most of the doctors are decent, the..

I've been helping my aging mother navigate her healthcare through this medical practice for several months now, and I cannot speak highly enough about their exceptional service. The level of care..

I initiated a blood test two months ago due to health changes, only to discover the laboratory had misplaced the results, necessitating three separate blood draws and a month-long wait for any..

Terrible communication. The front desk staff and physicians appear completely disconnected, and the doctors are unreliable in their attendance. Perhaps the management should consider customer..

I had the pleasure of consulting with Nurse Thembi, who demonstrated exceptional dedication in ensuring I received my travel vaccinations promptly. Her remarkable kindness and commitment truly stood..

Throughout my life, I've been a member of numerous GP practices, and while this surgery might appear unassuming externally, the quality of care inside is truly exceptional. The receptionists,..

The employees demonstrate exceptional customer service, showing genuine care and attentiveness to patients. They consistently strive to address patient concerns and requirements with professionalism..

I'm not inclined to blame this particular surgical facility, but rather the broader healthcare infrastructure. The bureaucratic inefficiencies are frustrating - securing even a brief 5-minute..

Throughout my lengthy association with The New Surgery, I've consistently encountered nothing but exceptional care and professionalism. The entire team, from reception to medical practitioners,..

Mrs. Xaba, the nurse, was truly outstanding. Despite my intense fear of injections, she navigated the situation with incredible skill. I was trembling and feeling so sick that I nearly backed out of..

Excellent medical clinic. The personnel are welcoming and supportive. Much appreciation!

Dr. Seth demonstrates exceptional care and professionalism. His approach clearly shows a deep commitment to patient well-being through his thoughtful and thorough questioning. He's decisive and..

I recently visited this medical facility and was thoroughly impressed by their exceptional level of professionalism. The entire team demonstrates outstanding friendliness that goes above and beyond..

I've been continually amazed by the exceptional level of care and dedication demonstrated by Dr Anita Ponnuthurai since joining the New Surgery. Her approach is truly commendable - she consistently..

I count myself truly lucky to have been treated by Dr. Pickering with such remarkable expertise. There's a touch of sadness knowing I'll soon be leaving the service area. The nursing staff have been..

I proactively communicated my potential tardiness due to transportation issues, yet upon arrival, the staff's response was disappointingly condescending. Despite my earlier notification about..