St Georges Medical Centre

Always struggling to connect during morning hours, and by the time the phone line finally connects, all available appointments have been snatched up. They desperately need to improve their contact..

I've been a loyal patient at this practice for over half a century and always spoke highly of them, but now I must say they are absolutely terrible. This morning, I tried calling and was left on..

The diagnostic imaging procedure I underwent was truly exceptional and left me thoroughly impressed.

I had my first appointment with Dr. Ogunnowo today at the clinic. The doctor was absolutely outstanding. He was attentive, took his time without feeling rushed, and provided comprehensive,..

Front desk staff act like medical professionals, interrogating patients about symptoms and scrutinizing medical files to determine if a doctor's consultation is warranted—absolutely unacceptable..

Endless wait times just to schedule a consultation. Once you finally get in, the doctor insists on addressing only a single health issue per visit. This means you're forced to book yet another..

I received a text scheduling a phone consultation about my results. When the doctor called, he seemed confused and asked me why he was calling, which made me question if he even had my results..

Terrible communication and sluggish processing - my registration dragged on for more than half a year, despite having a medical practice literally adjacent to me. I was compelled to register with..

I was billed for making a call, only to be abruptly disconnected, which is utterly unacceptable. After my 13th attempt, predictably, no slots remained available. I intend to file a complaint with..

I'm utterly frustrated after being a long-time customer for more than 9 years. Throughout my entire experience with them, they consistently mess up my prescription. This time, instead of providing..

Despite ongoing covid concerns, I've managed two in-person consultations with the nurse, which makes me question why I can't do the same with a doctor. After a phone consultation, they simply..

Completely unacceptable, showing zero concern for patient welfare and allowing individuals to endure unnecessary pain, thoroughly insufficient

Called medical office yesterday, they promised a physician would return my call but never did. What's the point of being a healthcare professional if you can't even manage basic communication?..

It's impossible to get anyone to pick up the phone at this place - absolutely zero customer service responsiveness!

From the moment I initiated my call this morning until my appointment with the physician this evening, I was thoroughly impressed by the exceptional level of service I experienced.

The quality of service at this medical practice has significantly deteriorated since the pandemic. The front desk personnel consistently fail to respond to phone calls, and their lengthy, outdated..

Exceptional care provided by Doctor Ebun. I submitted an online consultation early morning, and received a prompt telephone response within half an hour. I secured a same-day appointment in the..

I'm baffled by the medical staff recruitment at this facility - they seriously need to reconsider their hiring process. These healthcare professionals are incredibly discourteous, and one of these..

Absolutely ridiculous! Spent over 60 minutes crawling from position 10 to position 2 in the queue, and I'm STILL hanging on the line with no resolution in sight!!

Every interaction feels like a low-priority afterthought. The physician rotation is constant, making continuity of care impossible. Scheduling a simple appointment turns into an endless phone hold,..