Orchard Surgery

Ignore calls when staff are available, showing clear laziness. Completely unsatisfactory. The level of customer service is genuinely disappointing.

Persistent mistakes in medication management This pharmacy consistently fails to handle prescriptions correctly. Every single time I visit, there's a problem with my medication order. Either..

Perplexing and hard to make sense of, leaving me scratching my head and struggling to understand what's going on.

The medical professionals here are genuinely caring and attentive, always ready to listen. The front desk team is welcoming and supportive. Even during the pandemic, they maintained their..

I'd like to express my sincere appreciation for Daniela, who appears to be a recent hire in the reception area and is truly an outstanding new team member!! Daniela was incredibly patient and..

I have absolutely no complaints about this medical practice. My various health concerns are treated with genuine care and attention. The doctors make me feel heard and valued, taking the time to..

I might seem critical for withholding a star, but it's due to staffing issues, prolonged wait times, and occasional prescription discrepancies. Despite these minor drawbacks, this is predominantly..

I've been a patient at Orchard surgery for more than five years after switching from Riverside surgery due to scheduling difficulties. The doctors here are exceptional, and I consistently find it..

I visited this place just a single time, and the front desk staff was incredibly unhelpful, refusing to hand over my already approved and confirmed medical documents from the doctor. Additionally,..

I had recently moved to the area and hadn't registered with a medical practice when I suffered a back injury requiring urgent medical attention. The reception staff on the phone were adamant that I..

I need to see your email address! This is crucial for communication and verification purposes. Without an email, I can't proceed further or complete the necessary steps. Please provide your email..

Absolute waste of time - their customer service is so slow that getting through on the phone seems impossible. I would rate them zero stars if the platform allowed it, they're completely unhelpful.

Orchard Surgery truly stands out as an exceptional medical practice. The physicians demonstrate remarkable initiative and compassion, while the administrative team consistently provides outstanding..

Consistently reliable, quick to respond, and always there when I need them!

GP's need to step up and stop cowering behind closed doors, neglecting their fundamental duty to provide direct patient care. Paramedics and hospital staff are exhausted from compensating for your..

Since when did receptionists become medical experts!? Every time you ring, these staff now have the audacity to inquire, "What symptoms are you experiencing?" I phoned to communicate directly with a..

I've been receiving medical care at Orchard Surgery alongside my family for an extended period, and I'm consistently impressed by the compassionate and competent nature of their physicians and..

Got a text notification regarding influenza vaccinations. It's utterly futile to respond to the message, and incredibly, their website lacks any contact email address. Since I'm not equipped with..

It's disheartening to find that a critical mental health referral appears to be met with complete silence from the medical practice. I understand healthcare providers are stretched thin, but that's..

The front desk staff and physicians are extremely friendly. Moreover, the facility consistently maintains excellent cleanliness.