Ashcroft Surgery

I am deeply grateful to my physician, Dr. Thomas Jones, for his exceptional support, both in medical treatment and emotional care. I sincerely pray that more healthcare professionals like him are..

Every attempt to schedule an appointment since signing up has been thwarted by their perpetually unavailable phone line. During my most recent effort, I dialed over 100 times without success...

Absolutely abysmal customer support. They never answer their phone. You're left hanging for nearly three-quarters of an hour just trying to get through. Utterly disgraceful.

Three and a half hours have passed, and I'm still on hold, desperately trying to resolve an issue with my essential medication coverage. The frustration is overwhelming, especially after hearing..

The experience was terrible. The front desk staff consistently ignore incoming calls, and on the rare occasion they do pick up, they claim no availability. After months of persistence, I secured an..

Terrible phone service where it's impossible to contact the medical practice. They consistently dismiss patients by claiming they're fully booked, despite having clearly available space and..

Exceptional care from an outstanding medical team - every physician is truly remarkable. My heartfelt appreciation goes out to all of them.

A commendable medical facility. Despite the evident pressures facing general practitioners today, they've consistently provided me with timely consultations and delivered care that meets my..

The personnel here are shockingly discourteous, with Doctor Watson being particularly egregious. She abruptly shut a door in a patient's face and completely ignored them, which contradicts the..

Absolutely no complaints from my perspective. Admittedly, getting an early appointment can be a bit challenging (though that's pretty standard for most general practices). When it comes to urgent..

If you arrive 10 minutes late, they won't let you in. But if you show up 10 minutes early, you're stuck waiting for 40 minutes? This used to be a great service, but lately it's been going downhill..

Incredibly swift service from start to finish - the moment I called early in the morning, my son was promptly examined, diagnosed, and received his medication within a single hour. The physician was..

The seating is extremely limited, and the wait is unbearably long. I absolutely cannot suggest this medical facility to anyone due to its poor patient accommodations and excessive wait times.

Extremely poor personnel and service quality. Absolutely not recommended. The staff fails to provide any medication whatsoever.

The recently hired Asian receptionist displays an extremely unpleasant demeanor. Additionally, their phone service is abysmal - you'll waste countless minutes waiting on hold just attempting to..

This is undoubtedly the most frustrating general practitioner I've encountered. I've been attempting to register myself and my child, and despite submitting all required documentation, I've been..

Terrible experience 🥺🥺🥺🥺 might as well give up because it feels like no one ever pays attention or cares about your concerns, not even once annually 🥺🥺🥺🥺

My baby has reached 18 weeks, and they've only managed to administer a single vaccination because of repeatedly cancelled appointments. This medical practice is absolutely terrible when it comes to..

Attempting to connect with customer service was an absolute ordeal. On Monday, March 2nd, 2020, I spent 15 minutes initially on hold from 2:10 to 2:25 PM. By 2:50 PM, I was third in the queue, and..

Absolutely the most incompetent doctor I've ever encountered in my life.