Tower House Surgery

Used to be exceptional before Dr Bins and Dr Ford departed, now it's completely untrustworthy. They essentially paint you as dishonest. If you're experiencing severe mental distress, they'll..

Spent hours anticipating a scheduled meeting, but ultimately left disappointed without any resolution or contact.

This general practitioner is absolutely terrible, my spouse suffers from multiple sclerosis and requires his essential medication. He submitted the necessary paperwork over a week ago, and they..

I recently experienced some health issues that were promptly handled, with my prescription ready in just 3 hours, blood tests completed within a week, and results quickly available. During my..

I consistently experience excellent service from this team. A heartfelt thanks to Dr Dallimore for her prompt assistance and helpfulness! Continue maintaining your outstanding performance.

There is ABSOLUTE CONTEMPT for the PATIENT during this surgical procedure!!! When seeking medical attention - you should be able to consult a physician! Instead, the front desk staff redirects you..

I would have rated this medical practice a zero if that were possible. The front desk staff are incredibly discourteous without exception. Getting an appointment is impossible, and you'll..

I completely understand the frustrations shared by other reviewers about the reception and initial contact experiences. The receptionists consistently appear dismissive and seem to create..

This medical practice is absolutely dreadful! They demonstrate zero regard for patient welfare! Scheduling an appointment seems impossible, and the front desk personnel are consistently rude and..

Met with Dr. Shah today and was immediately impressed by her warm demeanor. She has an incredible ability to communicate complex medical information in a way that's easy to understand. Her..

I've never encountered such an appalling medical professional in all my years. Absolutely the most incompetent general practitioner imaginable.

Steer clear of Tower House Surgery - they are utterly unprofessional and callous, particularly in their treatment of mental health patients. It's appalling. Attempting to book an early morning..

My interaction was short but entirely consistent with the numerous negative reviews: subpar at best. I submitted my registration application on January 14th and received no response, prompting me to..

In the past few weeks, I've reached out to Tower House via telephone during both busy and quiet hours. The reception staff have been exceptionally courteous and supportive throughout our..

Hello, the medical practice has significant issues with their appointment scheduling system. Ever since the holiday season, my partner and I have experienced extreme difficulty connecting via..

Utterly frustrating. Their phone lines are perpetually congested, with a narrow window of opportunity at 8am sharp—and even that has become futile recently, as the line remains perpetually engaged...

If I could award zero rating points, I absolutely would. Scheduling appointments is virtually impossible. On the rare occasion you manage to connect, they relegate you to triage and consistently..

This medical facility is incredibly challenging to schedule with, constantly depleting their medication supply and unable to replenish until consulting a physician. The waiting period stretches to..

I desperately want to award zero stars. There's one receptionist, whom I've repeatedly encountered, who embodies pure malevolence. While medical office staff are often known for being brusque, this..

Absolutely ineffective establishment that should be shuttered. Scheduling an appointment is completely futile, regardless of approach. This service provides zero value and squanders taxpayer..