Oakwood Medical Centre
Simon D. 6 years ago • From Google
Average
Compassionate doctor who truly listens and cares
Dr Singleton stands out as an exceptional physician among the staff, demonstrating clear expertise and a willingness to refer patients when needed. His communication style is empathetic, with direct eye contact that conveys genuine listening and care. The other physicians are well-intentioned but often seem constrained by time pressures, leading to cursory examinations and a tendency to rely on medication. This appears symptomatic of broader NHS challenges, where doctors feel restricted in providing comprehensive care. The result can be superficial consultations that fail to address underlying issues, as we experienced firsthand, ultimately forcing us to seek expensive private treatment. The reception area acts as a protective barrier, yet often comes across as overly bureaucratic and abrupt. Securing appointments is challenging, with the vague "emergency" criterion creating additional frustration. The ambiguity around what constitutes an urgent medical need frequently results in patients being unable to access timely care. While the system has its merits, the overall experience tends to leave patients more discouraged than satisfied. This may reflect wider systemic issues within healthcare rather than specific shortcomings of this particular practice. Regrettably.
Swift and efficient, with a spotless environment and prompt attention to customer needs.
Oakwood Medical Centre
Lauren Y.
Sent my sick child home with a strep A diagnosis, claiming they're overcrowded. Completely unacceptable.
Oakwood Medical Centre
T W.
I signed up as a temporary patient to get a prescription and immediately ran into roadblocks. They initially claimed I couldn't obtain my prescription and suggested traveling to my distant..
Oakwood Medical Centre
J C.
Unlike the opinions of some other reviewers, I've generally had a favorable encounter with this medical practice. When I precisely communicate my appointment requirements, the reception staff have..
Oakwood Medical Centre
Amber D.
Impossible to schedule a basic checkup or get my medications transferred to my preferred pharmacy. I've already switched healthcare providers - ABSOLUTELY AVOID THIS PRACTICE!!!!!
Oakwood Medical Centre
Andrew P.
Update 19.05.25 As per usual, the service provided by all staff members, from reception to the doctors, has been exceptional. The only drawback is the appointment booking triage..
Oakwood Medical Centre
B W.
Regrettably, this medical practice is fundamentally flawed. Their approach, from leadership to ground-level staff, prioritizes business interests over patient care and compassion. I'm currently..
Oakwood Medical Centre
Danielle H.
I reached out due to my ongoing cardiac concerns, experiencing irregular sinus and atrial fibrillation rhythms. Attempting to schedule a consultation proved impossible, with same-day appointments..
Oakwood Medical Centre
Suzanne L.
Staff at the front desk and telephone support are top-notch; the Practice Nurse is thorough, both medically and in communication, truly standing out; Dr. H, whom I consulted today, masterfully..
Oakwood Medical Centre
Ian J.
Oakwood Medical Centre provides top-notch service. After submitting my triage questionnaire, I was promptly contacted within ten minutes, and a consultation was scheduled in under three hours -..
Oakwood Medical Centre
Callum S.
To tell you the truth, I can't even bring myself to award this chaotic medical practice a single star. The treatment of patients is appalling, with an incredibly negative receptionist who seemed..
Oakwood Medical Centre
Sabrina D.
After visiting numerous general practitioner clinics, I can confidently rank this one among my top two. While securing a standard appointment might be challenging, this is a widespread issue across..
Oakwood Medical Centre
Emily S.
Called just before closing time at 6:30, and ended up stuck on hold until 6:45 with the automated system repeatedly claiming "you are 1st in the queue". It seems highly likely they were..
Oakwood Medical Centre
sam w.
I've been a patient at this medical practice for nearly a quarter-century and have consistently experienced top-notch care. Every doctor I've consulted has been exceptional, supporting not just my..
Oakwood Medical Centre
Clare P.
Absolutely outstanding service. I cannot emphasize enough how incredible the entire medical team was - from the welcoming reception staff to the compassionate nurses and doctors, they were all..
Oakwood Medical Centre
Gareth R.
I struggled to secure a medical consultation for my child due to the clinic's complete lack of accessibility. Contrary to claims about their queuing system, I found no clear way to schedule an..
Oakwood Medical Centre
Courtney M.
This medical practice is absolutely unacceptable. My 10-month-old was prescribed antibiotics that are inappropriate for children under 2, which led to an emergency after-hours medical visit! The..
Oakwood Medical Centre
Kerry S.
Battling severe depression and panic attacks, I was dismayed when they dismissed my early morning call as unacceptable. Despite attempting to articulate my challenging situation, I was met with the..
Oakwood Medical Centre
Tony U.
Absolutely terrible service. When you call to book an appointment, you're directed to the wrong line and immediately cut off by staff. Get your phone system fixed, hire competent employees, and..
Oakwood Medical Centre
Mike E.
Battling a chest infection, I was initially prescribed a week's worth of medication. When I sought a repeat prescription, I was offered an alternative that proved ineffective. Upon requesting..
Oakwood Medical Centre
charles g.