Urban Village Medical Practice

There's a reception staff member who is utterly appalling. I can barely comprehend half of what she says, repeatedly interrupting with "can I finish" - she's insufferably rude and dismissive,..

Every staff member at Urban Village practice is incredibly welcoming. They consistently take the time to listen and understand your concerns. Whether you're seeking medical treatment or simply need..

Relocating to a new region means bidding farewell to this remarkable medical practice, which fills me with genuine sadness. I feel compelled to share my deep appreciation for the exceptional..

I've repeatedly contacted their service and encountered a representative named Riza, whose interactions have been consistently frustrating. Her communication style is abrasive, characterized by..

Interminable delays at every visit, with appointments consistently running behind schedule, followed by a hurried consultation that left me feeling pressured. One of the physicians displayed a..

Your appointment call service is abysmal. Most general practitioners I've encountered provide a specific window for their callback. In contrast, your approach is "we're swamped, so no defined..

During a challenging medical situation that was deeply affecting my mental well-being, Debra from the contact centre went above and beyond. She patiently listened, providing compassionate guidance..

I've been a patient at this medical practice for quite some time. The entire team, starting from the front desk and extending throughout the clinic, is incredibly supportive and attentive. They..

Visited the clinic to have an IUS inserted. The nursing staff were incredibly competent, kind, and helped me feel completely comfortable during the entire procedure. Much appreciation.

Non-medical personnel and pharmacists appear to struggle with comprehending prescription details. The overly assertive staff further exacerbate the already challenging situation. Kay, please..

The front desk staff display an appalling lack of professionalism! Management urgently needs to implement customer service training to address their poor attitude and conduct. Their demeanor is so..

I felt anxious prior to my visit. Yet, my concerns quickly dissipated when nurses Kerry and Julie greeted me warmly, carefully listened to my apprehensions, and genuinely comprehended my concerns...

Without a doubt, this medical practice stands out as the most exceptional in Manchester. I first visited Dr. O'Shea's clinic 18 years ago when it was located in a different area of Ancoats, and he..

I endured a 29-minute wait only to then spend an additional 13 minutes on hold before reaching a representative. Instead of expressing any regret for the extensive delay, they simply informed me..

What an incredible visit to my local medical clinic! Stuart and Catherine, along with the reception team, were absolutely phenomenal in their care and support when I was feeling under the weather...

I visited the Family Planning clinic this past weekend and was thoroughly impressed by the staff. They were punctual, incredibly supportive, and compassionate. The entire process was swift and..

The employees here are truly exceptional and outstanding.

Six months after giving birth, I opted for the copper IUD. Urban Village streamlined the entire process beautifully! The preliminary phone consultation two weeks prior was comprehensive, and the..

awful medical practice. they've been dismissing my partner's concerns since autumn, disregarding every single health indicator and patronizing her with comments like "you're overthinking" or "just..

After relocating, I registered with "UVMP" and completed their initial paperwork. However, I'm continuously inundated with text messages requesting additional details, but due to my shift work, the..