Queens Road Surgery

If I could assign a rating lower than one star, I would, as this medical practice is utterly deplorable. The constant staff turnover speaks volumes about their dysfunction. After being a patient for..

Unable to secure a medical consultation at this facility. Attempted to schedule an appointment but found zero physician availability. Extremely frustrating experience with no clear options for..

I'm certain this medical practice lacks any general practitioners. They've eliminated their GP staff ages ago and recruited a group of inexperienced youngsters whose sole purpose seems to be..

Excellent medical practice with efficient booking via the evergreen app. Shannida provided compassionate and highly competent care during my visit.

I visited on Thursday after calling on Wednesday, when they told me over the phone to come for a scan at 8 AM for the same day's appointment. I went with a 79-year-old, and they said they only work..

I arrived with an urgent referral from another city's emergency department. This general practitioner delayed my hospital referral by a full month - absolutely ridiculous. I personally visited their..

I'm deeply concerned about my partner's well-being and visited the clinic expecting support, only to be met with unhelpful and dismissive receptionists. Their unprofessional attitude was appalling -..

Top-notch medical practice that truly stands out. The front desk team is incredibly welcoming, and Maisey is particularly outstanding in her commitment to patient care. The physicians are equally..

I've been attempting to reach customer service for what seems like an eternity. After patiently waiting an hour for a promised callback, I finally answered on the third ring, only to have them..

Dr. seems completely clueless about medical treatments and doesn't appear to be a legitimate healthcare professional. Their service is terrible and unprofessional. They desperately need more..

What a delightful overall encounter - the reception team was incredibly welcoming, and the female doctor (whose name escapes me) was absolutely fantastic: she conducted a comprehensive examination..

The procedure was straightforward and extremely welcoming. A special thanks to Ms. Belgrave. The only slight drawback was some individuals using their phones in the waiting room. Overall, the staff..

Utterly frustrated and upset. As a full-time professional, securing a medical appointment at this practice seems impossible. Even when facing serious health concerns, I'm left struggling. Their app..

Brief hold time before connecting with exceptionally welcoming front desk personnel, who successfully scheduled a follow-up conversation for the following day.

The service is utterly pointless. Despite rarely needing to use it due to having insurance, each interaction reinforces how dysfunctional the NHS has become. During a critical maternity follow-up,..

Update: a year after the practice manager's response, I'm satisfied to observe a newfound dedication to public relations, though delivered with a somewhat patronizing undertone for an organization..

I underwent medical tests nearly eight weeks back and was recommended to consult a physician about the findings. Ever since, I've been dialing their office precisely at 8 AM daily, enduring wait..

The administrative staff repeatedly redirected me to Lister practice for wound treatment, and the nurse refused to conduct an asthma review for my son, ultimately leading to his hospital admission...

Completely ineffective as a medical practice. Booking appointments is impossible, and on the rare occasion you secure one, the doctor simply searches online for answers. I'm perfectly capable of..

Absolute frustration with this company's broken communication. I'd rate them zero stars if possible. They made a commitment to return my call, but it's completely empty. I initiated contact this..