SL

Sovereign L. 6 years ago • From Google

Rating

Excellent

Compassionate doctors make nhs healthcare truly exceptional

I've been a patient at this GP practice for over a year, and I'm gradually understanding the challenges they navigate. As a cancer patient since 2016, I've noticed an exceptional commitment to detail across all levels of medical staff, from junior doctors to senior practitioners. My previous GP, who was junior, has moved on, and her replacement, Dr. A. Birdi, is a senior GP who has been outstanding. Considering my complex medical history and ongoing wound care, she truly embodies the NHS's core principle of supporting patients through difficult times. In my view, the practice has continuously improved and become more effective. I'm genuinely impressed with their service. My only suggestion would be the addition of a BT WiFi open reach hot-spot, which could streamline booking processes, accessing results, and managing referrals. Cookham has now implemented an "e-consult" service through their website, which I'm excited about. I'll keep everyone updated on my experiences. Thank you for reading.

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