Great Notley Surgery
Joanne M. one year ago • From Google
Great
Compassionate doctors with a frustrating prescription policy
Dr Ramjan and Dr Winther stand out as the most exceptional general practitioners I've ever encountered. They demonstrate genuine compassion and don't simply resort to hastily prescribing medication and dismissing patients. Unfortunately, some of the other physicians at the practice fall far short of this standard. Their medication policy, however, is incredibly vexing. They insist on providing only 28-day supplies for repeat prescriptions, even for lifelong medications. Their justification about preventing medicine wastage seems nonsensical to me - how could I possibly waste medication that I'm required to take daily for the remainder of my life? My previous medical practice would routinely provide three-month supplies. I did manage to negotiate a temporary two-month supply with Great Notley Surgery, but this arrangement was short-lived, and they quickly reverted to the 28-day limit without offering any meaningful explanation or alternative.
I reached out to Little Waltham Surgery first thing in the morning, seeking urgent medical attention. The receptionist was incredibly helpful and, after carefully hearing about my issue, scheduled..
Great Notley Surgery
julie m.
Amanda, the receptionist, consistently demonstrates exceptional professionalism and warmth. She truly embodies the best qualities of your medical practice and is an outstanding representative of..
Great Notley Surgery
Tracy B.
I just joined this medical practice, and I must emphasize how incredibly welcoming and supportive the entire team has been. Despite the challenges posed by covid restrictions, they went above and..
Great Notley Surgery
Joanne M.
Dr Ramjan and Dr Winther stand out as the most exceptional general practitioners I've ever encountered. They demonstrate genuine compassion and don't simply resort to hastily prescribing medication..
Great Notley Surgery
Claire H.
Mental health patient care occasionally seems lacking. Despite this shortcoming, the appointment scheduling runs smoothly, and the pharmacy team demonstrates exceptional friendliness and support.
Great Notley Surgery
Liam T.
Been attempting to resolve an issue since the start of the week, and the staff were supportive and accommodating throughout my interactions with them.
Great Notley Surgery
mark e.
Why aren't healthcare workers required to mask up when patients must? I just picked up my prescription, and not a single staff member was wearing a face covering. In my local hospital and other..
Great Notley Surgery
Nick H.
Repeatedly attempted to contact customer service via phone, but consistently failed to connect. Tried multiple contact numbers listed online, yet each attempt was unsuccessful.
Great Notley Surgery
Martin W.
Got a blood draw at this location, and the phlebotomist was quite aggressive, leaving my arm with significant bruising. Visual evidence attached.
Great Notley Surgery
Mike C.
Switched to automated customer service online. Completely ineffective and frustrating. Now forced to make a phone call to actually communicate with a human representative.
Great Notley Surgery
Colin Y.
The medical staff are top-notch and incredibly comforting. The front desk team is remarkably courteous and efficient, demonstrating significant dedication. The sole drawback is the appointment..
Great Notley Surgery
Back A.
Whatever you do, AVOID getting sick - surgery is now a complete farce. You can't even schedule an appointment anymore, and calling is pointless unless you need help getting online or are elderly. It..
Great Notley Surgery
steven s.
Exceptional customer support with consistently friendly and accommodating personnel who go above and beyond to assist.
Great Notley Surgery
Sue W.
Although scheduling can take some time, they consistently provide appointments. The staff members are incredibly welcoming and supportive. The medical facility is spacious, well-lit, immaculate, and..
Great Notley Surgery
Ronke O.
Excellent compact medical facility. Collaborating with Waltham healthcare center. Relied on their services for 4 years with complete satisfaction
Great Notley Surgery
Peter H.
A superb medical procedure and Lt. Waltham Surgery. Every staff member I encountered was incredibly supportive and compassionate. It's such a refreshing change after relocating from Hatfield Peverel..
Great Notley Surgery
Grey R.
Absolutely dreadful front desk personnel, completely uncooperative, discourteous, and utterly lacking in empathy. This is a medical facility, not a social venue, darling - your fundamental purpose..
Great Notley Surgery
Michael B.
Creating an online account for booking appointments is an incredibly frustrating process. I attempted to call during a Saturday morning when their website claimed they were open, but the phone..
Great Notley Surgery
John S.
Fantastic general practitioners! The permanent doctors have consistently provided top-notch care. Temporary locum doctors are less impressive. The reception team is warm and supportive, and the..
Great Notley Surgery
Jane G.
Jane and the doctors have been instrumental in guiding me towards restoring my daily functioning and overall health, offering invaluable assistance that has significantly improved my quality of life.
Great Notley Surgery
Martina C.