The Churchill Clinic

Three weeks have passed since signing up, and I'm still being told that I'm not registered. The customer service representative was completely clueless about the status of my application and the..

Absolutely dreadful medical practice and personnel. This clinic has rapidly deteriorated from its previous high standards. With the exception of Kat, the reception staff are the most obstructive and..

Absolutely frustrating when trying to schedule follow-ups or manage medication refills!!! Booking an appointment seems impossible, and the staff, particularly one receptionist, can be incredibly..

Desperately seeking a personality upgrade! I encountered Sandra Gadd, a Health'care' Assistant, for a blood draw, and the experience was utterly devoid of basic human warmth. She mangled my name..

Do NOT waste your time with this practice. Abysmal response times. Abysmal service. Completely failed to provide palliative care for my late father, despite my repeated calls to the practice and..

I found absolutely no issues with this medical practice during my visit. The physician was exceptional, carefully listening to my concerns and conducting a comprehensive examination. I would..

This medical practice is absolutely dreadful. They claim you can only schedule an appointment at 8am or potentially around 14:30, but when you actually try to contact them during those times, it's..

The reception team is incredibly discourteous and ineffective. I must acknowledge one senior female staff member who consistently demonstrates professionalism and provides excellent service...

Got a message claiming I missed an appointment I knew nothing about! There's definitely something fishy going on with their communication system. The clinic's coordination is completely..

My consultation this morning about my mental well-being turned into an utterly degrading experience. The general practitioner essentially accused me of being responsible for my own condition,..

My interactions with this medical clinic have been consistently frustrating. Securing an appointment is incredibly challenging—the front desk staff are unresponsive to phone calls, and when they..

I make every effort to avoid contacting or visiting the surgery due to the reception staff's condescending and intimidating approach, often lecturing without complete understanding. After my..

Scheduling an appointment here is impossible. The staff's phone manner is aggressive and confrontational. Anita, in particular, stands out as the most unpleasant representative I've ever..

The receptionists are okay most of the time, but the doctors are far from satisfactory. I visited for a skin issue, and the physician resorted to googling my condition, clearly uncertain about the..

My interactions with this medical center have been exceptionally positive. The physician has been diligent in tracking and discussing my test outcomes, while the nursing and administrative personnel..

Called the medical practice's front desk today to follow up on a referral from 111 regarding a health concern. After enduring an excessively long wait on hold, approximately 10 minutes, the staff..

I'm registered with the Gillingham medical practice but accidentally called Chatham's office early in the morning. Despite my error, they were incredibly helpful - they pulled up my medical records,..

Unable to keep my scheduled time slot. This marks the second instance in recent weeks where I've experienced an unacceptable delay exceeding an hour, with zero communication about the reason for the..

Complete chaos from start to finish. Arrived punctually for my 11am consultation, yet by 12:15 I was still alone in the waiting area. I approached the reception desk no less than three times seeking..

Dr. Richard Dunn is fantastic, taking over after my previous doctor left - whose name I now recall was Dr. Hilal, and she was equally wonderful. The other physicians are consistently excellent when..