Heathfielde Medical Centre
Rachel S. 9 years ago • From Google
Excellent
Compassionate healthcare that feels like family support
I've been a patient at this medical practice for more than two decades. They are among the rare general practitioners who truly take the time to understand their patients as individuals. This deep understanding has been invaluable to me time and again. Whether I communicate via telephone, a hastily written note, or in person, I've always been heard and treated with genuine respect. As a nurse myself, I have high standards for healthcare, and this practice consistently meets them. The doctors and support staff have been instrumental in maintaining my children's health throughout their growth and have warmly embraced my expanding family. They demonstrate remarkable flexibility, readily accepting constructive feedback and skillfully navigating the challenging landscape of government healthcare reforms. Now that I'm in my 50s and managing more complex health issues, I feel completely confident in their care. The compassionate, experienced staff know exactly how to advocate for patients and make the healthcare system work effectively for me.
I've been a patient at this medical practice for years, and while they used to have some positive attributes like quick phone response and timely appointments, the quality has significantly..
Heathfielde Medical Centre
John K.
Dr Abdirahim Ulusow delivers outstanding healthcare with genuine empathy, and I am thoroughly impressed. His remarkable clinical skills, clear and honest communication, and warm demeanor make him an..
Heathfielde Medical Centre
James S.
I visited this medical practice twice alongside my partner, and on each occasion, we encountered receptionists who were remarkably discourteous. Their demeanor was distinctly chilly and unwelcoming,..
Heathfielde Medical Centre
deanosalford d.
I'm compelled to give this a one-star rating. Their online booking system has been completely non-functional for two years. When attempting to schedule an appointment, I was told I'd face a two-week..
Heathfielde Medical Centre
Nicholas L.
More impressive than any medical clinic I've encountered in the United Kingdom. Apart from the temporary South African physician who stands out as an exceptionally unpleasant character. If one lacks..
Heathfielde Medical Centre
M R.
Having resided in multiple locations nationwide, I've been a patient at approximately 4 different medical practices. Since 2012, I've been with this particular surgery, and they truly stand out as..
Heathfielde Medical Centre
Henareh N.
This is hands-down the most terrible general practice I've ever encountered, run by incompetent staff who seemingly have no business working at a medical facility. The reception team is completely..
Heathfielde Medical Centre
Josh H.
I've generally had good interactions with the doctors at this practice, but lately, I'm struggling to get my ongoing prescriptions renewed, even though I've followed all the required steps. My..
Heathfielde Medical Centre
Paul C.
Located in the charming Hampstead Garden Suburb, this medical facility sits along the bustling A1 Falloden Way. While accessible by car, parking spaces are extremely scarce. Conveniently, bus route..
Heathfielde Medical Centre
Sam R.
My encounter has been an absolute nightmare. Steer clear of the blonde, middle-aged receptionist; she's absolutely dreadful. Above all else: STAY AWAY FROM DR LISA ANDERSON. She's worse than..
Heathfielde Medical Centre
LJ L.
As part of the PREDOMINANT group of dissatisfied patients, I would absolutely assign zero stars if possible. The communication and administrative processes are abysmal, with no centralized system..
Heathfielde Medical Centre
Kid L.
Dr. Simon Gibeon exemplifies the best of primary care and truly represents the NHS at its finest. The reception team can be pleasant and supportive when they're in the right mood... however, they..
Heathfielde Medical Centre
Paul L.
Met with Mrs Raijada today for a medication consultation. She was delightful, warm, and incredibly well-informed, providing excellent guidance. I'd also like to highlight Shela's professionalism and..
Heathfielde Medical Centre
Mark G.
Exceptional care in this neighborhood clinic. Despite being a recent patient, I've received more personalized attention in this brief period than I experienced during my entire 16-year tenure at the..
Heathfielde Medical Centre
ayse ö.
Absolutely dreadful medical practice! For half a year, I've been unable to secure an in-person consultation, and attempting to schedule a telephone appointment is equally impossible. Every time I..
Heathfielde Medical Centre
Chryssanthi T.
Would give zero stars if I could. It's practically impossible to reach anyone. The queue has a 10-person limit. If you don't make it into the first 10, you're forced to repeatedly dial, hoping to..
Heathfielde Medical Centre
愛Oceans愛Gem 愛.
This medical center is absolutely appalling, residents invest substantial sums in properties nearby only to be treated with complete disrespect. The staff are incredibly inconsiderate, discourteous,..
Heathfielde Medical Centre
Andreas R.
During our time here, we've visited three times with our young child, and on each occasion, the personnel—from administrative staff to physicians—have been exceptionally compassionate and welcoming...
Heathfielde Medical Centre
Szandra R.
Receptionist displayed an extremely discourteous attitude, proved entirely unaccommodating, and provided abysmal customer service. However, the medical professionals themselves were excellent.
Heathfielde Medical Centre
Steve F.
A dreadful experience. Whether you interact via phone or in-person, you're confronted by hostile, uncooperative front desk staff who seemingly despise your presence. Schedule a phone consultation,..
Heathfielde Medical Centre
A F.