Adderley Green Surgery

I previously rated this medical practice four stars, but now I'm torn between one and two. To be frank, I'd prefer consulting my pharmacist, as the only healthcare professional available for..

Utterly lacking in professional care and customer service, it seems the staff lacks proper medical training. Upon entering the practice, a massive computer screen obstructs the reception area,..

Mrs S Webb provided an outstanding and highly professional service during my consultation on Monday, August 20th, 2018. Her approach was both efficient and comprehensive, ensuring a thorough and..

Big kudos to Jackie at the medical center. This morning, I called but couldn't secure an appointment and was told to drop off a urine sample. Initially feeling dismissed and frustrated, I visited..

I called seeking assistance during a critical mental health crisis and was informed that no appointments were available for up to a month. The front desk personnel are incredibly unprofessional,..

I visited the clinic expecting a routine viral check-up with the nurse named Sharon, who quickly picked up on my unusual pallor and recommended blood work. Thanks to her keen observation, a..

Absolutely appalling treatment after being a loyal customer for 15 years. The past 11 years have been a complete disaster - constantly shifting medical personnel and minimal chance of actually..

Absolutely terrible customer support. Their helpline is perpetually congested, and it seems like they deliberately ignore incoming calls by leaving the phone unattended.

This marks my third consultation about the identical problem, which remains completely unaddressed. Moreover, my scheduled appointment was set for 10:00 am, yet I wasn't seen until 11:00 - a full..

It felt like my physician was hurrying through the appointment and didn't genuinely listen to or address my health concerns thoroughly.

This medical practice is absolutely terrible and ranks as the most incompetent healthcare provider I've ever encountered. They demonstrate zero capability in patient care, and their staffing is..

Never got through to the phone line despite trying for 4 hours, only encountering a busy signal for an additional hour. When I finally reached the doctor, the service was excellent. Now, however,..

If you're seeking a medical practice, keep searching. The doctors are genuinely pleasant, assuming you can actually secure an appointment. Initially, you'll endure a 30-minute wait, then face..

At the reception desk, coffee takes precedence, followed by a brief 10-minute chat with colleagues, and then the patient waiting to be seen.

I've been a patient at this medical practice for a long time, but since the recent management change, the quality of care has drastically declined, especially in the wake of the pandemic. Despite..

I've been a patient at this practice for years, but the quality of service has drastically declined recently. Over the past two years, securing an in-person appointment with a doctor has become..

Dr. Barlow is utterly incompetent. My daughter had a persistent cough for 10 months, and the doctor repeatedly dismissed it as a viral infection. Eventually, she was hospitalized and required a..

Seeking a new healthcare provider due to inadequate mental health care. I contacted 111 over the weekend, and with the appropriate treatment, I'm experiencing significant improvement in my condition.

Let me sum up your experience with this surgery: 1. Calling the reception Prepare for a delightful game of phone tag. Your call will be greeted with endless busy signals and automated apologies..

If you're seeking a medical practice, steer clear of this one. The reception staff are completely incompetent. A few are pleasant, but most are utterly clueless. I attempted to obtain a sick note..