Ashcroft Surgery

They consistently fail to provide assistance, and you'll inevitably return home without securing a treatment appointment, regardless of the severity of your condition. They'll simply dismiss you..

Three and a half hours have passed, and I'm still on hold, desperately trying to resolve an issue with my essential medication coverage. The frustration is overwhelming, especially after hearing..

Incompetent Medical Professional; I rushed my kids to the hospital on an urgent basis, and the doctor claimed my children were perfectly fine and required no treatment. The following day, school..

Completely useless service with excessive wait times. The medical staff lacks professionalism, and I strongly advise against using this facility.

Absolutely abysmal customer support. They never answer their phone. You're left hanging for nearly three-quarters of an hour just trying to get through. Utterly disgraceful.

The seating is extremely limited, and the wait is unbearably long. I absolutely cannot suggest this medical facility to anyone due to its poor patient accommodations and excessive wait times.

The recently hired Asian receptionist displays an extremely unpleasant demeanor. Additionally, their phone service is abysmal - you'll waste countless minutes waiting on hold just attempting to..

It's an excellent general practice... but scheduling via phone is challenging - I'd strongly prefer returning to the online booking method used during the COVID-19 pandemic. Despite the..

A detriment to wellness, you're likely to deteriorate in health before securing a medical consultation and proper examination. Multiple prescription request attempts are necessary to prod the..

Dr. Gina Samuel is an exceptional healthcare professional who genuinely demonstrates compassion. She pays close attention to everything I share during our consultations and maintains an optimistic..

The medical professionals here demonstrate exceptional compassion, support, and understanding. Their patient care is truly outstanding, with each doctor showing remarkable empathy and attentiveness...

The digital inquiries receive swift and helpful replies, which I appreciate.

An absolutely abysmal level of service that completely fails to meet even the most basic standards of customer care.

Extremely poor personnel and service quality. Absolutely not recommended. The staff fails to provide any medication whatsoever.

The experience was terrible. The front desk staff consistently ignore incoming calls, and on the rare occasion they do pick up, they claim no availability. After months of persistence, I secured an..

Every attempt to schedule an appointment since signing up has been thwarted by their perpetually unavailable phone line. During my most recent effort, I dialed over 100 times without success...

After signing up with a general practitioner, I experienced significant delays, with it taking more than a fortnight to receive details about my registration. Moreover, when I attempted to follow up..

I've been attempting to contact them for two consecutive days, from morning to evening, with no success. When you physically visit, they schedule an appointment, and then the doctor reaches out. 1...

Absolutely terrible customer service that offers no real help during urgent situations. Their only recommendation is to visit a hospital or walk-in clinic. The staff's attitude on the phone is..

The level of service falls short of expectations, as they consistently misplace my medication and repeatedly ask me to return the following day to collect it. Scheduling a consultation with a..