Parkview Surgery
Lorraine B. one year ago • From Google
Great
Compassionate help saves the day for elderly patient
I'm thoroughly dissatisfied with this medical practice. My 77-year-old father has recently registered with them, and given his advanced age, he struggles with digital technology and online systems. Despite his challenges, they insist he must book appointments exclusively through an online portal called patches, which he simply cannot manage. I've explicitly explained that he won't be able to navigate this system, especially considering he's potentially experiencing early dementia. Their dismissive response is to suggest someone else should book for him, which is unhelpful since he lives alone. While he is perfectly capable of walking to their office or making a phone call to schedule an appointment, they rigidly refuse and demand he use the online platform. I'm already extremely frustrated with this medical practice. Update: I received a call from the surgery manager Leanne, who successfully addressed my concerns. Her prompt and effective assistance has completely restored my confidence in the practice, and I'm genuinely grateful for her help.
I am pleased with how Dr. Mehta handled my medical assessment and provided treatment.
Parkview Surgery
prem s.
Dr Mehta provides comprehensive care that goes above and beyond my expectations - I am truly appreciative of the exceptional service at Parkview Surgery
Parkview Surgery
Anne L.
Maria provided exceptional assistance during my visit to the surgery today, demonstrating remarkable care and professionalism.
Parkview Surgery
Iswant K.
The reception staff's demeanor is incredibly off-putting, displaying a consistently discourteous attitude. They seem completely disconnected and uninterested, showing no empathy or awareness of..
Parkview Surgery
Harper M.
I visited the clinic yesterday for my scheduled consultation, and the physician was completely dismissive, showing zero interest in my concerns and displaying an extremely discourteous demeanor.
Parkview Surgery
jekaterina b.
Constantly dragging me and my child to medical screenings 😳 Makes me wonder about the purpose of our insurance payments
Parkview Surgery
Douraid J.
Terrible Medical Experience! I sought help for a prolonged, severe bout of diarrhea lasting over 20 consecutive days. Despite enduring a 30-minute wait for a brief 5-minute consultation with the..
Parkview Surgery
Sally G.
I am incredibly grateful to the reception staff at the doctor's office for their exceptional assistance in getting my Dad an appointment today. Their support extends far beyond this single instance..
Parkview Surgery
Mari A.
I had been doing everything possible to steer clear of this medical practice, but my worsening health over the past twelve months ultimately forced me to seek a referral to a rheumatologist from my..
Parkview Surgery
Nida I.
Absolute worst medical practice I've encountered. I consulted the GP four separate times regarding a persistent two-month cough, and each visit resulted in being dismissed and told to simply wait...
Parkview Surgery
Debbie h.
The scheduling ran slightly behind, but overall, my visit was excellent. The front desk staff were welcoming and accommodating. The physician was truly exceptional. She was thorough and attentive,..
Parkview Surgery
Geraldine L.
Dr. Mehta is incredibly supportive throughout my medical care, consistently working to address my needs and exploring alternative solutions when direct approaches aren't possible.
Parkview Surgery
waheedullah o.
I am truly grateful for the exceptional customer service demonstrated by the Parkview Surgery Reception staff. Their interactions with patients are consistently compassionate and supportive. They go..
Parkview Surgery
ajaib s.
Absolutely terrible customer service. The staff shows complete disregard for patient well-being and care.
Parkview Surgery
Lorraine B.
I'm thoroughly dissatisfied with this medical practice. My 77-year-old father has recently registered with them, and given his advanced age, he struggles with digital technology and online systems...
Parkview Surgery
lina l.
You'll likely kick the bucket before securing a consultation at this medical practice, and it seems nobody genuinely gives a damn about your well-being. They appear to believe you're fabricating..
Parkview Surgery
Kayleigh L.
This medical practice has been my lifelong healthcare provider. As with many organizations, staff transitions can lead to some turbulence - and in the past, I've experienced some challenges because..
Parkview Surgery
Mark P.
On December 19th, I visited the practice and was informed I would be referred for an ultrasound regarding testicle lumps. After hearing nothing, I inquired via PATCHS. An initial appointment was..
Parkview Surgery
I A.
Sian demonstrated exceptional professionalism and compassion during our interaction. It's refreshing to communicate with a staff member who genuinely listens and maintains a courteous demeanor. I..
Parkview Surgery
Roshni P.
I had a scheduled consultation this Thursday, but upon arrival, they unexpectedly canceled my appointment without any prior notification. They showed no consideration and made no effort to..
Parkview Surgery
Sanjay V.