KJ

Katie J. 3 years ago • From Google

Rating

Excellent

Compassionate heroes saved our family during difficult time

I urgently needed to register my father, who was in hospice care and desperately wanted to return home. However, he wasn't enrolled with a local GP, and district nurse support was essential for his discharge. We first approached Cornhill surgery nearby, and their response was shockingly unhelpful. The staff were incredibly dismissive and showed zero compassion for our challenging circumstances. Fortunately, when we visited New Road surgery, the receptionists were completely different. They were incredibly supportive and efficiently resolved our issue within moments. Their professionalism and kindness were truly remarkable, and we were immensely appreciative of their help. Heartfelt thanks to them! 😊

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