AW

Ann W. one year ago • From Google

Rating

Excellent

Compassionate NHS Care Beyond Medical Tests

My scheduled appointment for my yearly blood tests proceeded as planned. I discovered that one of the necessary tests now required authorization from my GP, which I was unaware of. Fortunately, the Healthcare Assistant (HCA) made an extra effort to obtain that approval on my behalf so that I wouldn't need to return for another visit. Additionally, she inquired about how I've been coping since my husband passed away nine months ago. It's truly remarkable that they remember personal details and show genuine concern amid their busy schedules; they likely see countless patients daily. This reflects the compassionate side of the NHS, and their fundamental kindness continues to impress me... five stars all around for this experience.

Other reviews for Croft Medical Centre (Leamington Spa)