Mere Lane Group Practice

Staff at the front desk display extremely poor customer service and lack basic professionalism, making initial interactions with this establishment highly unpleasant.

The reception staff are incredibly reluctant to schedule any appointments, and you're fortunate if they're feeling generous enough to book you in. Their demeanor is hostile and has essentially..

Incredibly disappointing service from both staff and physicians. When I reached out previously, a male doctor summoned me with a condescending attitude, requesting I arrive within 10 minutes,..

Terrible primary care physician... appointments involve excessive waiting periods...

Absolutely appalling medical service. I had an x-ray performed at the women's hospital unit several months back, and since then, I've been persistently calling my GP for the results. When I finally..

I was curtly informed yesterday that to secure an appointment before mid-July, I needed to call precisely at 8 am. Since then, I've been persistently trying to reach them for 45 minutes straight,..

Every time I use this service, I'm promptly taken care of. When I schedule an online consultation, the doctor always responds swiftly and addresses my concerns effectively. Today, I was particularly..

During my time residing in Anfield, I experienced this facility firsthand. Being a foreigner, the reception staff were immediately aware of my status. I can confidently state that this was the most..

This medical facility is impeccably maintained and hygienic, with highly competent physicians and nursing personnel. The sole drawback is the reception team, who are remarkably discourteous and..

I felt compelled to highlight the exceptional qualities of Rebecca Masih, a nurse at this practice who truly stands out. Her approach goes beyond mere medical assistance; she provides comprehensive..

After spending an entire hour in the waiting area, I approached the reception staff to inquire about my appointment, only to discover they had completely neglected to add my name to the queue...

The front desk staff displays a complete lack of courtesy and appears discriminatory in their interactions with patients of different backgrounds. While the medical professionals themselves are..

The medical team, particularly the receptionists, Dr. Abraham, and Ms. Murray, have been incredibly supportive throughout my health journey. They've consistently provided exceptional care,..

This medical facility is deteriorating rapidly. The hospital advised me to urgently consult my general practitioner. Since Dr. Godfrey and Riaz left, the service has become completely inadequate...

I've been attempting to contact the medical office since Monday, and now it's Wednesday. My daughter is suffering from an allergic reaction, and I've already had to take her to the hospital. They're..

I interacted with the medical practice's staff for the first time today and was greeted by Diane, the receptionist, who exemplified professionalism and courtesy. She was exceptionally accommodating..

Don't bother. Everyone here is just about passing people through and talking up time. There's no care in this place. There's no help in this place. There's no kindness here.

I've been a patient at merelane for several years, and I can confidently say the service has become completely unacceptable, with 99% of the problem stemming from the reception staff's terrible..

The front desk staff are incredibly discourteous. Both women have such an unpleasant demeanor and seem to regard visitors with unwarranted condescension, acting as if they're performing some..

Medical staff consistently dodge in-person consultations. Reception staff exclusively schedule phone consultations. In my case, experiencing back pain resulted in a telephone discussion,..