Ossett Surgery

I phoned the clinic this morning seeking an urgent consultation for my son, who was experiencing severe respiratory issues. Initially, I found myself 33rd in the queue at 8AM, but I utilized their..

Attempted to obtain a medical certification from my physician, but the discourteous receptionist directed me to an occupational health website that's completely irrelevant to my fit note request...

I'm incredibly grateful to the medical staff for their swift and expert assistance. When I needed a follow-up after recent blood work, I was promptly connected with a general practitioner via phone..

Since merging with Prospect Surgery, this medical practice has significantly enhanced its service quality. I'm now able to secure appointments much more easily. The only drawback is their misleading..

Getting an appointment is nearly impossible. When you finally secure one, you're assigned a random doctor unfamiliar with your medical history who rushes through the consultation. It took me four..

I visited the clinic today for my scheduled consultation with Dr. Khan. She was truly exceptional. I felt genuinely heard and appreciated that she took extra time with me beyond the standard..

Combining two surgical procedures turned out to be an incredibly poor decision, resulting in an excessively prolonged and inefficient process.

I've had nothing but positive experiences with this healthcare provider. They offer convenient scheduling and their team is consistently friendly and competent. The recent coordination of flu and..

I've noticed an improvement in care compared to my previous medical providers, and the young receptionist was wonderfully helpful. The phlebotomy staff are truly compassionate and professional -..

Top-notch support that truly exceeded my expectations.

Avoid this procedure if the staff lacks basic interpersonal communication abilities or empathy for patients 😡

I've consistently been able to secure an appointment whenever needed. When I call to request a callback, they inquire about my medical concern. If all slots are taken, they check if my situation is..

Managed to secure a convenient appointment for our influenza vaccination without much hassle or waiting.

Submitted paperwork to a company on December 20th, 2023, and immediately handed over to reception. Received a phone call on January 10th, 2024, informing me of an incorrect form submission. They had..

This healthcare facility is completely inadequate. I desperately needed a nurse to address an infection, but was dismissively redirected to a walk-in centre since no appointments were available for..

Prompt and professional weekend assistance

Exceptional healthcare professionals are undermined by truly terrible administrative practices at this medical facility (particularly on the Church Street entrance side).

Though the GPs and Nurses are great, the appointment bookings and some of the receptionists' attitudes are the things that let down the place. The only way to make an appointment is to call on the..

Care is decent when you actually manage to secure a slot. The appointment booking system is frustratingly ineffective, and patients must be persistently proactive to schedule anything. I'm..

My recent blood retest appointments have been utterly frustrating. As someone with a visual impairment, I struggle to read the board indicating when the doctor is ready to see me. I previously..