Eastwood Group Practice

Even with the new phone queuing system in place, scheduling an appointment continues to be an incredibly frustrating experience. Waiting in line at position 18/19, only to be told to "call back at..

After being told the printer was malfunctioning and my prescription would be electronically transmitted to the pharmacy, I've made three separate trips to collect my medication and made two phone..

Steered clear of seeking medical help because I'm certain I'll either fail to secure a slot on my sole free day or endure a prolonged wait for a sensible resolution to my health..

Scheduling a consultation is challenging, with their phone lines consistently jammed during morning hours

Lately, consulting multiple general practitioners has proven to be advantageous in my experience. The entire medical team offers insightful and practical health guidance, while still respecting, as..

After spending time on a phone call at 8 AM and navigating their online scheduling system for an appointment, I was simply redirected to a pharmacy to collect medication without ever speaking to a..

I'd like to highlight the significant progress made by EGP lately. A notable enhancement is the updated phone system that informs callers about their queue position. Additionally, there appears to..

The nursing staff were exceptional, and the overall care provided was outstanding.

When you ring up early in the morning, you'll enter a telephone waiting line that informs you of your current spot. I consistently succeed in securing a consultation on the same day I make contact...

I’ve been in pain for four weeks. Tried anti-inflammatory off counter tablet. Called to mss as decent appointment to be asked if it was an emergency, said no. Was told no appointments!!!! This after..

Scheduling an appointment is a constant struggle as patients must all ring simultaneously at 8am, with the line perpetually busy until around 8:20, after which you're typically informed all slots..

Their customer service is completely useless. Every time you attempt to contact them or schedule a consultation, they simply redirect you to 111 without any real assistance or resolution.

Getting a slot at this clinic is like trying to score tickets to the most sought-after music festival - practically impossible.

Call the callback service when reaching out at 8am. Alternatively, contact them on Monday at 11am and request a prebookable appointment that can be scheduled within the current week.

Are phone calls something you actually handle? Or are these offices merely decorative setups with no real intention of communication? I'm simply curious about this situation!

You have more chance of winning the lottery, if you can get past the jumped up self important women hiding behind the screens!!!

I had to persistently argue with a doctor to finally get blood tests, and it turned out I require lifelong medication. Booking appointments is nearly impossible, and their online services are..

If law enforcement forcibly enters your residence and discovers your lifeless form, you can be confident that a medical professional will promptly arrive to officially document your demise.

Scheduling a medical consultation has become an absolute farce.